Beams ERP
StackFX by Truebays
Coral ERP Software
Axolon ERP
Stimes ERP software
Stimes ERP
FactsERP
Coral RealSuit
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Beams IT Solutions is a Dubai-based software firm engaged in Software Consulting, Development, OutSourcing & Web-based solution. As an IT group, Beams is committed to providing quality products and services with the ultimate objective of increasing productivity, efficiency, and profitability of the customer business Our team members are creative, experienced, and qualified professionals who are committed, competent and reliable to provide cost-effective customized software solutions to the client. Beams is one of the competent solution providers in the field of windows & web application development based on the .net and other platforms. Our team of highly skilled and qualified professionals has hands-on experience on ASP.NET, C#, VB.NET, PHP, Jquery, Silverlight, and similar such technologies supported by the .net and open-source platform. Our expertise is in converting business models to effective long-lasting business software solutions. Our committed teams have a unique blend of functional knowledge, technical expertise, and result-oriented management experience ranging from database management to developing full-scale e-business/eCommerce software development solutions.
Beams ERP FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
StackFX by Truebays - Manage your business with the best ERP software in Dubai, UAE. Customized ERP Solution for your business. Get One Month Free Trial!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Coral ERP Software - Coral Business Solutions tailor-made ERP software in Dubai, UAE. 16+ years of experience and 4000+ successful ERP implementation across the world makes us one of the best software company in UAE
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Axolon ERP - AxolonERP is the best ERP software in Dubai, UAE. We help organisations to manages core business processes, such as CRM, HR, sales, purchasing, inventory, real estate, etc.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
