Software Alternatives & Reviews

BaseTen VS Intercom

Compare BaseTen VS Intercom and see what are their differences

BaseTen logo BaseTen

The fastest way to build ML-powered applications

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • BaseTen Landing page
    Landing page //
    2023-08-26
  • Intercom Landing page
    Landing page //
    2023-07-05

BaseTen videos

Deploy your machine learning models with Baseten

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to BaseTen and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BaseTen and Intercom

BaseTen Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than BaseTen. We know about 6 links to it since March 2021 and only 5 links to BaseTen. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BaseTen mentions (5)

  • Many options for running Mistral models in your terminal using LLM
    I’ve been using baseten (https://baseten.co) and it’s been fun and has reasonable prices. Sometimes you can run some of these models from the hugging face model page, but it’s hit or miss. - Source: Hacker News / 5 months ago
  • A guide to open-source LLM inference and performance
    Thanks! Vllm for quick set up, TRT-LLM for best performance. Both available on https://baseten.co/. - Source: Hacker News / 6 months ago
  • [P] Truss, a new open-source library for model packaging and deployment
    Truss, first developed at Baseten, is an open source project under the MIT license. We have committed to long-term support and development for Truss — it is deeply integrated in our product strategy — but it lives as an independent project that emphasizes compatibility and interoperability. Source: almost 2 years ago
  • Ask HN: Who is hiring? (March 2022)
    Baseten | REMOTE (US, Canada, Europe, and more), SF US | Full-time | https://baseten.co A personal note: I joined Baseten just over a month ago after seeing a post in January's "Who is Hiring" on HN, and I am very happy here. Baseten is an IaaS for data scientist teams that wants to build apps out of their AI models. We have customers like Patreon and Pipe, are well-funded, and are carefully expanding our team.... - Source: Hacker News / about 2 years ago
  • Ask HN: Who is hiring? (January 2022)
    Baseten | Remote (US, Canada, Europe, and more), SF US | Full-time | https://baseten.co Baseten is an IaaS for data scientist teams that wants to build apps out of their AI models. We've got multiple clients, a successful series A and are carefully expanding our team. We're still under 15, and fly over to SF around once every 3 months. If python, typescript, lots of kubernetes tools, and a really diverse team from... - Source: Hacker News / over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing BaseTen and Intercom, you can also consider the following products

Launch Library - Hundreds of resources on how to launch literally anything

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Leo - The Slack bot to keep your team happy :)

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Omdena - Collaborative platform to build real-world AI

Drift - A messaging app that helps you grow your business.