Software Alternatives, Accelerators & Startups

Backbone.js VS Zendesk

Compare Backbone.js VS Zendesk and see what are their differences

Backbone.js logo Backbone.js

Give your JS App some Backbone with Models, Views, Collections, and Events

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Backbone.js Landing page
    Landing page //
    2018-09-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

Backbone.js videos

Introduction to Backbone.js

More videos:

  • Review - Introduction to Backbone.js
  • Review - Backbone.js Code Review w Backbone.js Mentor Jonathon

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Backbone.js and Zendesk)
JavaScript Framework
100 100%
0% 0
Customer Support
0 0%
100% 100
Javascript UI Libraries
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Backbone.js and Zendesk

Backbone.js Reviews

9 Best JavaScript Frameworks to Use in 2023
Backbone.js is based on the Model View Controller (MVC) design pattern. The library supports seven components: Models, Views, Collections, Routers, Events, Sync, and Options. Backbone.js also provides an asynchronous communication layer that allows the application to communicate with a backend service.
Source: ninetailed.io
JavaScript: What Are The Most Used Frameworks For This Language?
Backbone.JS is a lightweight JavaScript library that provides a framework for developing structured and scalable web applications. It offers a set of tools for building client-side applications that interact with RESTful APIs. Backbone.JS is well-suited for developing single-page applications (SPAs) where most of the user interface is rendered in the browser, rather than...
Source: www.bocasay.com
20 Best JavaScript Frameworks For 2023
Backbone.js is a JavaScript-based framework that connects to an API via a RESTful JSON interface. Backbone.js is known for being small and light because it only requires jQuery and one JavaScript library, Underscore.js, to use the entire library.
Top JavaScript Frameworks For Mobile App Development
Backbone JS is a JavaScript framework based on the MVP app design. As the name suggests, it acts as a strong backbone to your project. It is lightweight in nature and hence, is considered ideal for developing single-page applications. It offers a simplistic frontend and makes the best use of JavaScript functions.
Source: medium.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Backbone.js should be more popular than Zendesk. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Backbone.js mentions (15)

  • React is 10 years old
    Got it thanks for the context. I've read the web app and it seems to me it is just https://backbonejs.org/ re-written in Typescript and allows JSX. I'm very certain Typescript and JSX will have improved the DX for Backbone like apps, but it doesn't address all of the other issues that teams had with Backbone. e.g. Cyclical event propagation, state stored in the DOM (i.e. Appendchild is error prone in large code... - Source: Hacker News / about 1 year ago
  • Just Simply – Stop saying how simple things are in our docs
    Even further nowadays, docs are created using Docusaurus. I don't have problem with it but documentation should be good (eye) friendly than easy to write. Why not be creative while writing docs such as - Backbone.js - https://backbonejs.org Or https://backbonejs.org/docs/backbone.html as code annotation. - Source: Hacker News / about 1 year ago
  • The Emperor's New Library
    What we see, a decade ago, are that many of the "popular" libraries, frameworks, and methods, not surprisingly, have gone by the wayside, a lot that have remained in current code as difficult-to-removemodernize legacy cruft (Bower, Gulp, Grunt, Backbone, Angular 1, ...), and then we have the small minority that are still here. Some that remain have had their utility lessened/questioned by platform and language... - Source: dev.to / over 1 year ago
  • How To Choose The Right Framework For Your Next Node.js App.
    Backbone.js gives structure to web applications by providing models with key-value binding and custom events, collections with a rich API of enumerable functions, views with declarative event handling, and connects it all to your existing API over a RESTful JSON interface. Site Backbone.js *Backbone.js gives structure to web applications by providing models with key-value binding and custom events…*backbonejs.org. - Source: dev.to / over 1 year ago
  • Ajax requests fail after upgrading to Cordova 5.0 + cordova-android@4.0
    The ajax request is made via a call to Backbone.sync() of Backbone.js, which ultimately calls jquery's $.ajax(). I haven't changed anything about how the call is made... Just upgraded cordova. Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Backbone.js and Zendesk, you can also consider the following products

AngularJS - AngularJS lets you extend HTML vocabulary for your application. The resulting environment is extraordinarily expressive, readable, and quick to develop.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ExpressJS - Sinatra inspired web development framework for node.js -- insanely fast, flexible, and simple

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ember.js - A JavaScript framework for creating ambitious web apps

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!