Software Alternatives & Startups

Atera VS Magic

Compare Atera VS Magic and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Magic

Get whatever you want on demand with no hassle, through SMS

Magic Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Magic should be more popular than Atera. It has been mentioned 13 times since March 2021.

social mentions
5 vs 13
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Atera
Magic
Website atera.com getmagic.com
Pricing
Paid Free trial Official pricing
Platforms
Windows Mac OSX Linux
Company 2001 Startup from the United States · 10 - 19 employees · 2014
Listed in

About Atera and Magic

In their own words, as submitted to SaaSHub.

Atera
Magic

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

No description of Magic yet.

Features and specs

What each product offers, as listed by its team.

Atera 7 features
Magic 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Convenient Personal Assistance
    Magic offers 24/7 personal assistance services, which can handle a variety of tasks like appointment scheduling, travel booking, and general research, saving users significant time and effort.
  • Highly Customizable
    The service is adaptable to a wide range of needs, from business-related tasks to personal errands, allowing users to tailor the service to their specific requirements.
  • No Long-term Commitment
    Magic can be used on a flexible, pay-as-you-go basis without the need for long-term contracts, providing users with the freedom to use the service as needed.
  • Professional Expertise
    Magic assistants are trained professionals capable of handling complex tasks efficiently, which can significantly enhance productivity for users.
  • Integration with Other Tools
    Magic can integrate with various other tools and services, such as calendars and project management software, to streamline workflow and improve efficiency.

Possible disadvantages

  • Cost
    The service can be expensive, especially for users who need extensive assistance, which may not be feasible for everyone.
  • Variable Quality
    The quality of service can vary depending on the assistant assigned, which may result in inconsistent experiences for users.
  • Privacy Concerns
    Using an external service for personal and sensitive tasks may raise privacy concerns, as users have to share personal information with the assistants.
  • Limited Immediate Availability
    While Magic offers 24/7 service, there might be delays in task execution depending on the complexity and the service load at the time.
  • Dependency on Technology
    The service relies heavily on technology and internet connectivity, meaning any tech failures or outages could disrupt the assistance provided.

Analysis

An editorial look at what each product does well and who it suits.

Atera
Magic

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

  • Magic is generally considered a good service for those who need assistance with personal or business tasks and value having a flexible, on-demand support team. Its effectiveness largely depends on how well users communicate their needs and how they integrate the service into their daily routines.

Why this product is good

  • Magic (getmagic.com) is a personal assistant service designed to handle a wide range of tasks from scheduling appointments to making travel arrangements and conducting research. Users appreciate its convenience, access to a dedicated team of assistants, and the ability to delegate tasks around the clock. The service aims to save time and reduce stress for individuals and businesses by efficiently managing everyday tasks.

Recommended for

  • Busy professionals who need help with scheduling, travel planning, and other routine tasks.
  • Entrepreneurs and small business owners looking to offload administrative duties.
  • Anyone looking for a flexible, subscription-based personal assistant service.
  • Individuals who appreciate having access to 24/7 support for personal or professional needs.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
Magic 3 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Magic Review - Franken-Doh by Roddy McGhie

More videos

  • Review - Magic Review - Mental Die by Tony Anverdi & Murphy's Magic
  • Review - True Colors by Eric Chien - Magic Trick Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
Magic
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Atera and Magic. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
Magic no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

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We have no reviews of Magic yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
Magic 13 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

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  • Introducing DoorDash Tasks
    There's two seperate things DoorDash seems to be doing: "Tasks" in the physical world (taking photos of inventory on shelves, closing Waymo doors), and then some seperate app for training AI models. As for Magic, they were an SMS-based... - Source: Hacker News / 6 months ago
  • Ask HN: Who is hiring? (September 2023)
    Magic (https://getmagic.com/) | Software Engineer (Full stack Javascript | 100% Remote (preferably APAC, Africa and EU regions) | Full-time | $50,000 to 60,000/year We are the Engineering Team at Magic, a Y Combinator (W15) company. We... - Source: Hacker News / about 3 years ago
  • How to Hire a Pop Star for Your Private Party
    It was Magic, they did YC W15! They still exist; they've just pivoted a bit into virtual assistants. They mostly were for normal stuff early on, although Justin Kahn (who invested in them) used to do some weird stuff using Magic:... - Source: Hacker News / over 3 years ago

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Alternatives to Atera and Magic

When comparing Atera and Magic, you can also consider the following products.