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NinjaOne VS Magic

Compare NinjaOne VS Magic and see what are their differences

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

NinjaOne screenshot
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
Magic

Get whatever you want on demand with no hassle, through SMS

Magic Landing page
Rating
0 reviews
Alternatives Is it good?
OutageDeck
Check the cloud and SaaS vendors your product depends on without opening every status page. Official-source timelines, observed uptime history, and alerts to email, Slack, Teams, Discord, or webhooks. Five-provider email alerts are free. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Magic seems to be more popular. It has been mentioned 13 times since March 2021.

social mentions
0 vs 13
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

NinjaOne
Magic
Website ninjaone.com getmagic.com
Pricing
Paid Free trial Official pricing
Official pricing
Company Startup from the United States · 1,000 - 1,999 employees Startup from the United States · 10 - 19 employees · 2014
Listed in
Remote Monitoring And Management Patch Management MSP IT Management Monitoring Tools Remote Support IT Asset Management Backup & Restore Business Continuity Management +6
Medical Practice Management Programming Language Practice Management Sport & Health +1

About NinjaOne and Magic

In their own words, as submitted to SaaSHub.

NinjaOne
Magic

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security...

Read more about NinjaOne

No description of Magic yet.

Features and specs

What each product offers, as listed by its team.

NinjaOne 17 features
Magic 5 features
  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection
  • Convenient Personal Assistance
    Magic offers 24/7 personal assistance services, which can handle a variety of tasks like appointment scheduling, travel booking, and general research, saving users significant time and effort.
  • Highly Customizable
    The service is adaptable to a wide range of needs, from business-related tasks to personal errands, allowing users to tailor the service to their specific requirements.
  • No Long-term Commitment
    Magic can be used on a flexible, pay-as-you-go basis without the need for long-term contracts, providing users with the freedom to use the service as needed.
  • Professional Expertise
    Magic assistants are trained professionals capable of handling complex tasks efficiently, which can significantly enhance productivity for users.
  • Integration with Other Tools
    Magic can integrate with various other tools and services, such as calendars and project management software, to streamline workflow and improve efficiency.

Possible disadvantages

  • Cost
    The service can be expensive, especially for users who need extensive assistance, which may not be feasible for everyone.
  • Variable Quality
    The quality of service can vary depending on the assistant assigned, which may result in inconsistent experiences for users.
  • Privacy Concerns
    Using an external service for personal and sensitive tasks may raise privacy concerns, as users have to share personal information with the assistants.
  • Limited Immediate Availability
    While Magic offers 24/7 service, there might be delays in task execution depending on the complexity and the service load at the time.
  • Dependency on Technology
    The service relies heavily on technology and internet connectivity, meaning any tech failures or outages could disrupt the assistance provided.

Analysis

An editorial look at what each product does well and who it suits.

NinjaOne
Magic

Overall verdict

  • Yes, NinjaOne is considered a reliable IT management solution.

Why this product is good

  • NinjaOne offers a comprehensive suite of tools for remote monitoring and management (RMM), patch management, endpoint management, and more. Users appreciate its user-friendly interface, responsive support, and efficient automation features that help streamline IT operations.

Recommended for

  • IT professionals looking for a robust RMM solution
  • Managed Service Providers (MSPs) needing efficient client management tools
  • Businesses seeking to streamline IT operations with automation
  • Organizations requiring reliable endpoint and patch management

Overall verdict

  • Magic is generally considered a good service for those who need assistance with personal or business tasks and value having a flexible, on-demand support team. Its effectiveness largely depends on how well users communicate their needs and how they integrate the service into their daily routines.

Why this product is good

  • Magic (getmagic.com) is a personal assistant service designed to handle a wide range of tasks from scheduling appointments to making travel arrangements and conducting research. Users appreciate its convenience, access to a dedicated team of assistants, and the ability to delegate tasks around the clock. The service aims to save time and reduce stress for individuals and businesses by efficiently managing everyday tasks.

Recommended for

  • Busy professionals who need help with scheduling, travel planning, and other routine tasks.
  • Entrepreneurs and small business owners looking to offload administrative duties.
  • Anyone looking for a flexible, subscription-based personal assistant service.
  • Individuals who appreciate having access to 24/7 support for personal or professional needs.

Videos

Walkthroughs and reviews on video.

NinjaOne 6 videos + Add
Magic 3 videos + Add

NinjaRMM Live Setup

More videos

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

Magic Review - Franken-Doh by Roddy McGhie

More videos

  • Review - Magic Review - Mental Die by Tony Anverdi & Murphy's Magic
  • Review - True Colors by Eric Chien - Magic Trick Review

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
NinjaOne
Magic
100% 100%
Monitoring Tools
0% 0%
0% 0%
Productivity
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Tech
100% 100%

Questions & Answers

As answered by people managing NinjaOne and Magic.

How would you describe the primary audience of your product?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

Share your experience with using NinjaOne and Magic. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

NinjaOne 5.0 · 1 review
Magic no reviews yet

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We have no reviews of Magic yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

NinjaOne 0 mentions
Magic 13 mentions

Tracking NinjaOne since Mar 2021.

  • Introducing DoorDash Tasks
    There's two seperate things DoorDash seems to be doing: "Tasks" in the physical world (taking photos of inventory on shelves, closing Waymo doors), and then some seperate app for training AI models. As for Magic, they were an SMS-based... - Source: Hacker News / 6 months ago
  • Ask HN: Who is hiring? (September 2023)
    Magic (https://getmagic.com/) | Software Engineer (Full stack Javascript | 100% Remote (preferably APAC, Africa and EU regions) | Full-time | $50,000 to 60,000/year We are the Engineering Team at Magic, a Y Combinator (W15) company. We... - Source: Hacker News / about 3 years ago
  • How to Hire a Pop Star for Your Private Party
    It was Magic, they did YC W15! They still exist; they've just pivoted a bit into virtual assistants. They mostly were for normal stuff early on, although Justin Kahn (who invested in them) used to do some weird stuff using Magic:... - Source: Hacker News / over 3 years ago

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