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Atera VS HighLevel

Compare Atera VS HighLevel and see what are their differences

Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Atera Action AI™
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
HighLevel

HighLevel is the AI-powered business operating system that gives you all the tools you need to capture, nurture and close new leads into bookings, sales, reviews and repeat customers!

HighLevel screenshot
Rating
0 reviews
Pricing
Paid Free trial $97 / Monthly
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Monitoring Tools popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Atera
HighLevel
Website atera.com gohighlevel.com
Pricing
Paid Free trial Official pricing
Paid Free trial $97 / Monthly Official pricing
Platforms
Windows Mac OSX Linux
—
Company 2001 Startup from the United States · 1,000 - 1,999 employees · 2018
Listed in
Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6
AI Sales And Marketing Marketing Platform Marketing Automation CRM Email Marketing Funnels +4

About Atera and HighLevel

In their own words, as submitted to SaaSHub.

Atera
HighLevel

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Read more about Atera

Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling,...

Read more about HighLevel

Features and specs

What each product offers, as listed by its team.

Atera 7 features
HighLevel 5 features
  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management
  • Comprehensive Platform
    HighLevel offers an all-in-one solution for marketing agencies, integrating CRM, email marketing, and automation tools into a single platform, which can streamline operations and reduce the need for multiple software subscriptions.
  • White-labeling
    HighLevel allows agencies to brand the platform as their own, providing a white-label option, which is beneficial for agencies that want to offer a seamless experience to their clients under their branding.
  • Extensive Automation
    The platform supports a wide range of automated workflows and triggers, enabling businesses to automate their marketing and customer relationship processes effectively.
  • Active Community and Support
    HighLevel has an active user community and provides strong support, including helpful resources, tutorials, and responsive customer service, which can assist new users in maximizing the platform’s features.
  • Integration Capabilities
    The platform integrates with a variety of external tools and services, allowing users to expand its functionality and tailor it to their specific business requirements.

Possible disadvantages

  • Complexity for Beginners
    The comprehensive nature of HighLevel can present a steep learning curve for new users, especially those without previous experience in using CRM and marketing automation tools.
  • Pricing
    While HighLevel offers a powerful suite of tools, its pricing can be a barrier for smaller agencies or businesses with limited budgets compared to other more affordable solutions.
  • Mobile App Limitations
    Some users report that the mobile app has limited functionality compared to the desktop version, which could be an issue for those who need full features on the go.
  • Customization Limitations
    Though the platform offers a wide array of features, some users have noted restrictions in customization options, which may not meet highly specific business needs.
  • Over-reliance on Updates
    Frequent updates may impact user experience, as changes could require users to adapt quickly to new interfaces or features, which might disrupt workflow.

Analysis

An editorial look at what each product does well and who it suits.

Atera
HighLevel

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

No analysis of HighLevel yet.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add
HighLevel 3 videos + Add

Enter a new era of AI-powered IT with Atera

More videos

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Reviews, Review Requests, and the HighLevel Review Widget

More videos

  • Review - HighLevel Review 2022 - My Honest Opinion (Marketing Software)
  • Review - GoHighLevel Review | Why I Switched My Agency To GoHighLevel, And Why You Should Too! Free Trial!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Atera
HighLevel
100% 100%
Monitoring Tools
0% 0%
0% 0%
CRM
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
AI
100% 100%

User comments

Share your experience with using Atera and HighLevel. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review
HighLevel no reviews yet
  • Great tool!
    SaaSHub review
    · Mar 2024

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...

  • HWMonitor Review & Alternatives for 2023
    www.comparitech.com · Oct 2023

    The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...

  • 10 Best RMM Software | Remote Monitoring & Management Tools 2021
    www.softwaretestinghelp.com · Aug 2021

    Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

View more

  • 19 Best WordPress Alternatives in 2025
    www.pixpa.com · Oct 2024

    HighLevel is a versatile marketing platform that offers a wide range of features, from CRM and email marketing to funnel building and website creation. It's designed to streamline marketing processes and help...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions
HighLevel 0 mentions
  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

View more

Tracking HighLevel since Mar 2021.

Alternatives to Atera and HighLevel

When comparing Atera and HighLevel, you can also consider the following products.

  • NinjaOne

    NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

    Compare NinjaOne to Atera or HighLevel:

    NinjaOne vs Atera NinjaOne vs HighLevel
  • HubSpot

    Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

    Compare HubSpot to Atera or HighLevel:

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  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to Atera or HighLevel:

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  • HubSpot CRM

    Free CRM software for small businesses.

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  • tawk.to

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    Compare tawk.to to Atera or HighLevel:

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  • Pipedrive

    Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

    Compare Pipedrive to Atera or HighLevel:

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