Atera VS EspoCRM

Compare Atera VS EspoCRM and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 5.0 · 2 reviews
Pricing: Open source Free Free trial

Alternatives Is it good?

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 0
user rating: 5.0 vs 5.0
Monitoring Tools popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Atera	EspoCRM
Website	atera.com	espocrm.com
Pricing	Paid Free trial Official pricing	Open source Free Free trial
Platforms	Windows Mac OSX Linux	REST API PHP JavaScript NGINX +1
Company	2001	Startup from Ukraine · 2014
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	CRM Open Source Sales Sales Workflow Marketing Customer Support Business Management +4

About Atera and EspoCRM

In their own words, as submitted to SaaSHub.

Atera

EspoCRM

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

EspoCRM 8 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Sales management
Quotes, Sales Orders, Invoices
Marketing Automation
Campaigns, Email Templates, Target Lists
Customer Support
Customer Portals
Inventory Managment
Products & Product Catalogs
Telephony
Voip Integration, Voice Messages, Inbound & Outbound Calls
Team Collaboration
Real-time Notifications, Stream, Shared Calendars
Reports & analytics
Grid & List Reports, Revenue Forecasts
Data Synchronization
Google Contacts & Calendar, Outlook Contacts & Calendar

Analysis

An editorial look at what each product does well and who it suits.

Atera

EspoCRM

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

Small to medium-sized businesses
Organizations looking for an open-source CRM solution
Companies requiring a customizable CRM system
Businesses that need workflow automation and efficient relationship management
Teams looking for an easy-to-use interface with good community and support options

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

EspoCRM 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

EspoCRM

100% 100%

Monitoring Tools

0% 0%

CRM

100% 100%

IT Management

0% 0%

Sales

100% 100%

User comments

Share your experience with using Atera and EspoCRM. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

EspoCRM 5.0 · 2 reviews

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

Open-source solution that truly meets your needs
SaaSHub review

· Aug 2025

We’ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. We’ve customized fields,...
A convenient CRM platform for lead management and marketing
SaaSHub review

· Mar 2025

We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

EspoCRM 0 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Tracking EspoCRM since Mar 2021.

Alternatives to Atera and EspoCRM

When comparing Atera and EspoCRM, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or EspoCRM:

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Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Compare Pipedrive to Atera or EspoCRM:

Pipedrive vs Atera Pipedrive vs EspoCRM
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Atera or EspoCRM:

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Less Annoying CRM
A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Compare Less Annoying CRM to Atera or EspoCRM:

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to Atera or EspoCRM:

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Zoho CRM
Omnichannel CRM for Businesses of all sizes

Compare Zoho CRM to Atera or EspoCRM:

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