Atera VS Backlog

Compare Atera VS Backlog and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 4.0 · 1 review
Pricing: Freemium Free trial $35 / Monthly (For growing teams, up to 30 users, 5 projects, 1 GB storage.)

Alternatives Is it good?

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera should be more popular than Backlog. It has been mentioned 5 times since March 2021.

social mentions: 5 vs 3
user rating: 5.0 vs 4.0
Monitoring Tools popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Atera	Backlog
Website	atera.com	nulab.com
Pricing	Paid Free trial Official pricing	Freemium Free trial $35 / Monthly (For growing teams, up to 30 users, 5 projects, 1 GB storage.) Official pricing
Platforms	Windows Mac OSX Linux	—
Company	2001	Startup from Japan · 100 - 249 employees · 2004
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	Project Management Task Management Bug Tracking Issue Tracking Bug And Issue Tracking Kanban Boards Gantt Charts Team Collaboration Work Management Code Collaboration Software Development Kanban +9

About Atera and Backlog

In their own words, as submitted to SaaSHub.

Atera

Backlog

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Backlog 7 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Comprehensive Project Management
Backlog provides a wide range of project management features including task tracking, Gantt charts, and burndown charts which help teams to plan, execute, and monitor their projects efficiently.
Integrated Bug Tracking
The platform includes robust bug tracking tools that allow for detailed tracking, reporting, and resolution of software bugs which is crucial for development teams.
Collaboration Tools
Backlog offers several collaboration features such as wikis, file sharing, and comment threads to facilitate team communication and knowledge sharing.
Customizable Workflow
Users can customize workflows to reflect their team's processes, which makes the tool adaptable to different project management styles.
Multiple Integrations
Backlog integrates with numerous other tools including Git, SVN, and Slack, allowing teams to streamline their workflow and use their preferred tools.
User-Friendly Interface
The platform offers an intuitive and easy-to-navigate user interface, making it accessible even for less tech-savvy users.
Mobile Application
Backlog offers a mobile application for both iOS and Android, allowing team members to stay updated and manage tasks on the go.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Backlog

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

Backlog is considered a good choice for teams and organizations, especially those that require a balanced mix of collaboration and project management features. It is particularly useful for teams that need an integrated approach to managing tasks and tracking project progress.

Why this product is good

Backlog (backlog.com) is a project management and collaboration tool that's praised for its user-friendly interface, robust features, and ability to seamlessly integrate with other tools. It offers functionalities like task management, bug tracking, version control, and file sharing, which make it versatile for teams looking to streamline their workflows. The platform is also visually intuitive, which helps in keeping all team members on the same page.

Recommended for

Backlog is recommended for software development teams, marketing teams, and any organization looking for a tool that supports collaborative work while providing comprehensive project management features. It's particularly beneficial for small to medium-sized businesses or teams within larger organizations that need customizable workflows and have a need for integrated version control.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Backlog 4 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

Backlog

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing Atera and Backlog.

What makes your product unique?

Backlog's answer:

Backlog combines project management with issue tracking and version control in one simple, intuitive platform. Unlike tools that focus on just tasks or just code, Backlog bridges the gap between teams and developers, making collaboration seamless for everyone.

Why should a person choose your product over its competitors?

Backlog's answer:

Backlog is affordable, built for all skill levels, and designed to be powerful without being overwhelming. Teams can manage projects, track bugs, review code, and collaborate visually (with Gantt charts, Kanban boards, and wikis) all in one place. It’s easier to get started with than many enterprise tools, but it still scales to handle complex projects.

How would you describe the primary audience of your product?

Backlog's answer:

Our core audience includes software development teams, IT departments, and project managers who need both project visibility and technical depth. At the same time, marketing, design, and business teams also rely on Backlog to stay connected with developers in a shared workspace.

What's the story behind your product?

Backlog's answer:

Backlog was created by Nulab, a Japan-based software company, to make teamwork easier and more enjoyable. We needed a tool where developers and non-developers could work together without friction. Since its launch, Backlog has grown into a global product that helps thousands of teams deliver projects more efficiently.

Who are some of the biggest customers of your product?

Backlog's answer:

Backlog is trusted by teams at Buzzfeed, Rakuten, and SoftBank, along with thousands of startups, agencies, and enterprises worldwide. Whether it’s a small consultancy or a large global brand, Backlog helps teams of all sizes manage projects with clarity and collaboration.

Which are the primary technologies used for building your product?

Backlog's answer:

Backlog's backend is written using the programming language Scala. This robust foundation helps Backlog run smoothly, even when managing large projects or complex tasks.

User comments

Share your experience with using Atera and Backlog. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Backlog 4.0 · 1 review

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

6 Best Jira Alternatives | 25+ Personally Tested Apps (2026)
thebusinessdive.com · Jan 2026

My top alternative to Jira is Backlog by Nulab. It’s a standout platform for teams that want to unify project planning, issue tracking, and code management—all in one place. By combining Gantt charts, Kanban boards,...
Good system
SaaSHub review

· May 2020

I'm on the free plan, all the basic options to run a project are there and the mail notification/comment system works very well. The user interface is good. My only complaint is that you cannot have more than one...
12 Best JIRA Alternatives in 2019
www.guru99.com · Jun 2019

Backlog is an all-in-one project management tool built for developers. It's a popular alternative to Jira, with a much simpler and intuitive interface. Development teams use Backlog to work with other teams for...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Backlog 3 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Defect Management Tools List for 2025 (Free, Paid, & Open Source)
18. Backlog (Paid) Backlog is a project management and bug-tracking tool designed for teams looking for a streamlined approach to defect management. - Source: dev.to / almost 2 years ago
Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
Backlog — Everything your team needs to release great projects in one platform. Free plan offers 1 Project with 10 users & 100MB storage. - Source: dev.to / about 5 years ago
Sharing Dev's Useful Sites & Tools that I applied
Backlog (Project Management Tool) In my work, every day I have to use this software which is intended for team project management. If you have a team, try it once. It has a lot of features. Https://backlog.com/. - Source: dev.to / over 5 years ago

Alternatives to Atera and Backlog

When comparing Atera and Backlog, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or Backlog:

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Jira
The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Compare Jira to Atera or Backlog:

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monday.com
The most intuitive platform to manage projects and teamwork

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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Asana
Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Compare Asana to Atera or Backlog:

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