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Assembled.com VS Verint Workforce Optimization

Compare Assembled.com VS Verint Workforce Optimization and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Assembled.com logo Assembled.com

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Verint Workforce Optimization logo Verint Workforce Optimization

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.
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  • Verint Workforce Optimization Landing page
    Landing page //
    2023-07-03

Assembled.com videos

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Announcing new features: Team Performance

Verint Workforce Optimization videos

No Verint Workforce Optimization videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Assembled.com and Verint Workforce Optimization)

Assembled.com

Verint Workforce Optimization

Employee Scheduling
71 71%
Employee Scheduling
29% 29
Customer Support
61 61%
Customer Support
39% 39
Customer Service
52 52%
Customer Service
48% 48
Predictive Analytics
100 100%
Predictive Analytics
0% 0

User comments

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Social recommendations and mentions

Based on our record, Assembled.com seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembled.com mentions (1)

  • Ask HN: Who is hiring? (April 2024)
    Assembled (https://assembled.com/) | San Francisco, CA | Software engineer -- AI & New Products We're hiring a frontend focused engineer to join our New Products Team. You'd be one of the first engineers working on our AI product that assists customer support agents and automates common workflows. You'd report into me (CTO & Co-founder) and would get to shape the early stages of development on the product. Read... - Source: Hacker News / about 1 month ago

Verint Workforce Optimization mentions (0)

We have not tracked any mentions of Verint Workforce Optimization yet. Tracking of Verint Workforce Optimization recommendations started around Mar 2021.

What are some alternatives?

When comparing Assembled.com and Verint Workforce Optimization, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

injixo - injixo is a cloud-based workforce management software for call centers.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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