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Verint Workforce Optimization VS injixo

Compare Verint Workforce Optimization VS injixo and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Verint Workforce Optimization logo Verint Workforce Optimization

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

injixo logo injixo

injixo is a cloud-based workforce management software for call centers.
  • Verint Workforce Optimization Landing page
    Landing page //
    2023-07-03
  • injixo Landing page
    Landing page //
    2023-10-02

Verint Workforce Optimization videos

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injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Category Popularity

0-100% (relative to Verint Workforce Optimization and injixo)

Verint Workforce Optimization

injixo

Customer Support
50 50%
Customer Support
50% 50
Employee Scheduling
50 50%
Employee Scheduling
50% 50
Customer Service
100 100%
Customer Service
0% 0
Communication
45 45%
Communication
55% 55

User comments

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What are some alternatives?

When comparing Verint Workforce Optimization and injixo, you can also consider the following products

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Basecamp - A simple and elegant project management system.

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