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Verint Workforce Optimization VS Tymeshift

Compare Verint Workforce Optimization VS Tymeshift and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Verint Workforce Optimization logo Verint Workforce Optimization

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
  • Verint Workforce Optimization Landing page
    Landing page //
    2023-07-03
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

Verint Workforce Optimization videos

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Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

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Category Popularity

0-100% (relative to Verint Workforce Optimization and Tymeshift)

Verint Workforce Optimization

Tymeshift

Customer Support
52 52%
Customer Support
48% 48
Employee Scheduling
44 44%
Employee Scheduling
56% 56
Customer Service
50 50%
Customer Service
50% 50
Communication
61 61%
Communication
39% 39

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What are some alternatives?

When comparing Verint Workforce Optimization and Tymeshift, you can also consider the following products

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

injixo - injixo is a cloud-based workforce management software for call centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

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