Software Alternatives, Accelerators & Startups

Asklayer VS AskNicely

Compare Asklayer VS AskNicely and see what are their differences

Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.

AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21
  • AskNicely Landing page
    Landing page //
    2023-07-18

Asklayer features and specs

  • User-Friendly Interface
    AskLayer provides a clean and intuitive interface that is easy to navigate, making it accessible for users with varying levels of technical expertise.
  • Comprehensive Feature Set
    The platform offers a wide range of features, including note-taking, task management, and collaborative tools, which enhance productivity and organization.
  • Integration Capabilities
    AskLayer can integrate with several other tools and platforms, enabling seamless workflow and data synchronization between different applications.
  • Real-Time Collaboration
    AskLayer allows multiple users to collaborate on the same projects in real time, facilitating teamwork and efficient project management.
  • Data Security
    The platform prioritizes data security with strong encryption and privacy measures to protect user data from unauthorized access.

Possible disadvantages of Asklayer

  • Pricing Structure
    AskLayer has a tiered pricing model that may become expensive for larger teams or organizations, especially if they require access to advanced features.
  • Limited Offline Functionality
    Some features of AskLayer may not be available or fully functional when offline, which could be a limitation for users who need constant access.
  • Learning Curve
    New users might experience a learning curve due to the comprehensive feature set, which could take time to fully master.
  • Performance Issues
    There may be occasional performance lags, especially when handling large projects with multiple collaborators or integrations.
  • Feature Overlap
    For some users, the extensive feature set might lead to redundancy or overlap with existing tools they already use, creating potential inefficiencies.

AskNicely features and specs

  • User-friendly Interface
    AskNicely offers an intuitive and easy-to-navigate interface, making it accessible for users at all levels of technical proficiency.
  • NPS Functionality
    Focused on Net Promoter Score (NPS) surveys, AskNicely provides comprehensive tools to measure and improve customer loyalty.
  • Real-time Feedback
    The platform allows businesses to collect and act on real-time customer feedback, enabling quick responses to customer issues.
  • Integration Capabilities
    AskNicely integrates seamlessly with a variety of CRMs, helpdesks, and other business tools to centralize customer feedback.
  • Customizable Surveys
    Users can tailor surveys to match their brand's look and feel, enhancing the customer experience.
  • Data Analytics
    The software provides advanced analytics and reporting features, helping businesses interpret customer data and identify trends.

Possible disadvantages of AskNicely

  • Pricing
    AskNicely's pricing can be high for small businesses or startups, potentially limiting its accessibility for smaller organizations.
  • Limited Survey Types
    The platform is primarily focused on NPS surveys, which may be restrictive for businesses looking to conduct a variety of survey types.
  • Onboarding Process
    Some users have reported that the initial onboarding process can be time-consuming and complex.
  • Customization Limits
    While surveys can be customized, some users may find the level of customization options to be insufficient for specific needs.
  • Learning Curve
    Despite its user-friendly interface, the advanced features and analytics tools may have a learning curve for new users.
  • Dependence on Integrations
    Some advanced functionalities may be dependent on successful integration with other business tools, which could be problematic if integration issues arise.

Asklayer videos

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AskNicely videos

AskNicely: Your agency's new super tool.

Category Popularity

0-100% (relative to Asklayer and AskNicely)
Forms And Surveys
23 23%
77% 77
Surveys
10 10%
90% 90
Customer Feedback
15 15%
85% 85
Form Builder
100 100%
0% 0

Questions & Answers

As answered by people managing Asklayer and AskNicely.

What's the story behind your product?

Asklayer's answer

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using Asklayer and AskNicely. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asklayer and AskNicely

Asklayer Reviews

  1. ShopifyPros
    Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    ๐Ÿ‘ Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    ๐Ÿ‘Ž Cons:    None
  2. melbourneGuy
    Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    ๐Ÿ‘ Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    ๐Ÿ‘Ž Cons:    None so far

AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, โ€œAskNicely has helped us address member issues to prevent cancellations.โ€
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives โ€“ 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.

What are some alternatives?

When comparing Asklayer and AskNicely, you can also consider the following products

SurveySparrow - Turning surveys into conversations

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Google Forms - Simple web forms from Google.

Ask User - User surveys without stress

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Swagbucks - Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.