Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
Zendesk might be a bit more popular than ArangoDB. We know about 7 links to it since March 2021 and only 6 links to ArangoDB. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you like the document db idea there are a lot of choices, especially https://arangodb.com/ which I think gets little attention because people who use it see it as a secret weapon. Too bad about the license though. Also https://couchdb.apache.org/ and https://developer.marklogic.com/. - Source: Hacker News / 9 months ago
ArangoDB is a multi-model database that supports document, key-value, and graph data models with a unified query language. - Source: dev.to / 11 months ago
In modern databases, efficient data serialization and deserialization are paramount to achieving high performance. ArangoDB, a multi-model database, addresses this need with its innovative binary data format, VelocyPack. This article delves into the intricacies of VelocyPack, demonstrating its advantages, usage, and how it enhances the performance of ArangoDB with code examples in Java and Rust. - Source: dev.to / about 1 year ago
ArangoDB: A native multi-model database, it offers flexibility for documents, graphs, and key-values. This versatility makes it suitable for applications requiring a combination of these data models. - Source: dev.to / over 1 year ago
ArangoDB, a "multi-modal" database engine that stores arbitrary JSON documents like MongoDB, key/value data like Redis, and graph relationships like Neo4j — and lets you leverage all three kinds of data in a single query. Source: over 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
Redis - Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
neo4j - Meet Neo4j: The graph database platform powering today's mission-critical enterprise applications, including artificial intelligence, fraud detection and recommendations.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!