
import.io
Octoparse
ScrapingBee
ParseHub
Scrapy
Zyte
Firecrawl
Apify is a web scraping and automation platform that can turn any website into an API.

Intercom
tawk.to
LiveAgent
JivoChat
TextUs
Freshdesk
Freshdesk Omni
A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
Which is more popular?
Based on our record, Apify seems to be more popular. It has been mentioned 60 times since March 2021.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | apify.com | user.com |
| Pricing | ||
| Platforms | — | |
| Company | Startup from the Czech Republic · 10 - 19 employees | 2015 |
| Listed in |
In their own words, as submitted to SaaSHub.


Apify is a JavaScript & Node.js based data extraction tool for websites that crawls lists of URLs and automates workflows on the web. With Apify you can manage and automatically scale a pool of headless Chrome / Puppeteer instances, maintain queues of URLs to crawl, store crawling results...
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Apify product news - 2019/01/30
Marketing Automation Software | User.com Overview
More videos
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Apify and User.com. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


It depends on the job. For turning known URLs into clean Markdown, a scraping API such as Spicrawl, Firecrawl or Jina Reader is the simplest. For crawling whole sites, Firecrawl, Crawl4AI, Context.dev and Apify follow...
This is another tinytask alternative. For you to link various web services and APIs, Apify has provided many web integration options. You can add data processing and customised computation processes in addition to...
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based...
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and...
Recommendations tracked on public social media and blogs since March 2021.


You need Python 3.11 or newer and an Apify API token. - Source: dev.to / about 23 hours ago
You need an Apify account with its API token, and a Slack or Discord incoming webhook URL. - Source: dev.to / 2 days ago
An Apify account and its API token (Settings, API & Integrations). - Source: dev.to / 3 days ago
Tracking User.com since Mar 2021.
When comparing Apify and User.com, you can also consider the following products.

Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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ScrapingBee is a Web Scraping API that handles proxies and Headless browser for you, so you can focus on extracting the data you want, and nothing else.
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LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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