Software Alternatives, Accelerators & Startups

Apache Struts VS UserVoice

Compare Apache Struts VS UserVoice and see what are their differences

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Apache Struts logo Apache Struts

Apache Struts is an open-source web application framework for developing Java EE web applications.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Apache Struts Landing page
    Landing page //
    2022-04-27
  • UserVoice Landing page
    Landing page //
    2023-10-14

Apache Struts features and specs

  • Robust Framework
    Apache Struts is a mature and well-established framework for Java web applications, providing stable and reliable tools for enterprise-level applications.
  • MVC Architecture
    Struts adheres to the Model-View-Controller (MVC) design pattern, which separates business logic, presentation, and navigation, making code maintenance and development easier.
  • Extensive Documentation
    Struts has comprehensive documentation and a wealth of online resources, including tutorials, community forums, and user guides, which can support developers throughout their projects.
  • Rich Tag Library
    It comes with a rich set of custom tags that enhance the JSP (JavaServer Pages) to create dynamic web content easily.
  • Plugin Support
    Apache Struts supports various plugins that can extend its functionality, allowing developers to integrate additional features without much effort.

Possible disadvantages of Apache Struts

  • Steep Learning Curve
    New developers might find Struts challenging to learn due to its complexity and the need for a good understanding of the MVC architecture and Java web application development.
  • Configuration Overhead
    The framework requires extensive XML configuration, which can be cumbersome and time-consuming compared to convention-over-configuration frameworks.
  • Performance
    Struts can be slower than some newer, lighter frameworks due to its broader feature set and the overhead associated with its extensive configuration.
  • Security Vulnerabilities
    Struts has had notable security vulnerabilities in the past. Although patches and updates are available, it necessitates proactive monitoring and maintenance.
  • Outdated Compared to Modern Frameworks
    With the advent of modern frameworks like Spring MVC and JavaServer Faces, some developers consider Struts to be less up-to-date with the latest web development standards and practices.

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis of Apache Struts

Overall verdict

  • Apache Struts is a robust framework, suitable for building Java-based web applications, but it's crucial to stay vigilant regarding security updates.

Why this product is good

  • Apache Struts is known for its MVC framework, which is useful for creating well-structured and maintainable Java applications. It provides a range of comprehensive features like a flexible tag library, integration with other Java frameworks, and a strong support community. However, it has faced some high-profile security vulnerabilities in the past, underscoring the importance of keeping the framework timely updated.

Recommended for

  • Organizations developing enterprise-level Java applications
  • Developers familiar with Java and looking for a robust MVC framework
  • Teams interested in integrating their web applications with other Java technologies

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Apache Struts videos

Finding and Fixing Apache Struts CVE-2017-5638 with Black Duck Hub

More videos:

  • Review - Apache Struts 2 - remote command execution
  • Review - Dark ambient drone music | Vulnerable Apache Struts installation under attack (Java, Jakarta)

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Apache Struts and UserVoice)
Developer Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Web Frameworks
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apache Struts and UserVoice

Apache Struts Reviews

17 Popular Java Frameworks for 2023: Pros, cons, and more
You can integrate Struts with other Java frameworks to perform tasks that arenโ€™t built into the platform. For instance, you can use the Spring plugin for dependency injection or the Hibernate plugin for object-relational mapping. Struts also allows you to use different client-side technologies such as Jakarta Server Pages to build the frontend of your application.
Source: raygun.com
10 Best Java Frameworks You Should Know
Followed by Struts Framework, the next leading framework currently being used in the IT industry is the Wicket.

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice should be more popular than Apache Struts. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apache Struts mentions (2)

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

What are some alternatives?

When comparing Apache Struts and UserVoice, you can also consider the following products

Spring Framework - The Spring Framework provides a comprehensive programming and configuration model for modern Java-based enterprise applications - on any kind of deployment platform.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Grails - An Open Source, full stack, web application framework for the JVM

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spark Mail - Spark helps you take your inbox under control. Instantly see whatโ€™s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.