Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, AnyMailFinder.com should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Here's what I use: 1. Apollo.io (for outreach) 2. Linkedin Salesnav (for lead extraction) 3. Anymailfinder & apollo (for email extraction) 4. Hify.io (for personalized videos in bulk) 5. Calendly (for booking meetings) 6. N8N (for automation, OpenAI stuff + hify.io, when reply received) 8. OpenAI (for first line of email copy and video greeting). Source: about 1 year ago
When it comes to tracking down email addresses, we recommend using Anymailfinder. It's a fantastic option because you only pay for valid email addresses, and it also provides LinkedIn contacts for easy outreach on the platform. It's a win-win! All you need is to enter the domain (website) and job title you’re looking for. Another alternative is Hunter. As you’ve guessed, you can and should organize all these in... Source: over 1 year ago
To be honest, I'm morally against anymailfinder because I would hate for my email to be on that website. I find ads to be mostly annoying and I feel over marketed towards. I'd rather find some avenue where I know I am providing value in return for getting feedback. Source: over 2 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Hunter - Find all the email addresses related to a domain
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Snov.io - More leads. More sales. More revenue.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Icypeas - This email finder has the capacity to bypass catch-alls
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!