Software Alternatives & Reviews

Zoho Desk VS Hunter

Compare Zoho Desk VS Hunter and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Hunter logo Hunter

Find all the email addresses related to a domain
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Hunter Landing page
    Landing page //
    2023-09-20

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Hunter features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Hunter videos

GTA Hunter Review

More videos:

  • Review - FH-1 Hunter review! - GTA Online guides
  • Review - Hunters Review - Spoiler-Free
  • Tutorial - Find email addresses in seconds • Hunter (Email Hunter) - mail tracker.hunter.io | hunter.io review

Category Popularity

0-100% (relative to Zoho Desk and Hunter)
Help Desk
100 100%
0% 0
Lead Generation
0 0%
100% 100
Customer Support
100 100%
0% 0
Sales Tools
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Hunter. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Hunter

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Hunter Reviews

  1. Brilliant for outreach

    I often use the Hunter Google Chrome extension to assist me in discovering the contact details of new outreach targets. The only drawback is that I quite often exceed my free monthly allowance of lead requests.


The Ultimate List of Best ZoomInfo Alternatives to get B2B Contacts and fill up the top of your Sales Pipeline
Hunter is one of the best and well-known email finders in the market. The process is quite simple, where you just enter the website domain of the company you want to target, and Hunter scrapes and gives you the list of all the available emails in this domain with the name, job title, department, etc.
112 Best Chrome Extensions You Should Try (2021 List)
It is easy to send mass emails to hundreds of people. But, finding those emails is a bothersome task. Visiting contact pages of websites and locating email addresses is rough. I do not fancy doing such unproductive work. Instead, I use Hunter to find contact information of any domain. It shows titles, social networks, and phone numbers to contact the admin. You should use...
Top 13 ZoomInfo Alternatives
There are many who claim that Hunter.io’s free tool helped them build contracts with many clients. Therefore, when you consider everything, the ROI is more than decent.
Source: taskdrive.com

Social recommendations and mentions

Based on our record, Hunter seems to be a lot more popular than Zoho Desk. While we know about 150 links to Hunter, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Hunter mentions (150)

  • looking for 1-3 mods for this sub
    We CAN get to over a million and start getting into the main stream news as I have connections and can use hunter.io, press release etc. Source: 6 months ago
  • Need help starting a mindfulness consulting business
    Use hunter.io and reach out to business CEOs in my area (Denver) and see if I could work for them. Source: 9 months ago
  • MBB to VC
    Definitely speak to recruiters (Private Equity Recruiting is the top option in Europe, IMO), but the best way to do it is to use a tool like hunter.io to find the email addresses of general partners at top firms, and (I can't stress this enough) send them qualified dealflow with your high-level analysis (I'll also add more detail below). Source: 10 months ago
  • What's an effective way of finding certain employees that work in a company
    What's an effective way of finding certain employees that work in a company. Like there contact info I know hunter.io but I need something better. Any input would be appreciated. Source: 11 months ago
  • Hunter.io Free Alternatives
    I need a free tool that I can use to send emails, follow-ups & track my companies, I was happy with Hunter.io but they Banned my account for NO reason. Source: 11 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Hunter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snov.io - More leads. More sales. More revenue.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lusha - Search less. Sell more.