Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
I often use the Hunter Google Chrome extension to assist me in discovering the contact details of new outreach targets. The only drawback is that I quite often exceed my free monthly allowance of lead requests.
Based on our record, Hunter seems to be a lot more popular than Zoho Desk. While we know about 150 links to Hunter, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
We CAN get to over a million and start getting into the main stream news as I have connections and can use hunter.io, press release etc. Source: 6 months ago
Use hunter.io and reach out to business CEOs in my area (Denver) and see if I could work for them. Source: 9 months ago
Definitely speak to recruiters (Private Equity Recruiting is the top option in Europe, IMO), but the best way to do it is to use a tool like hunter.io to find the email addresses of general partners at top firms, and (I can't stress this enough) send them qualified dealflow with your high-level analysis (I'll also add more detail below). Source: 10 months ago
What's an effective way of finding certain employees that work in a company. Like there contact info I know hunter.io but I need something better. Any input would be appreciated. Source: 11 months ago
I need a free tool that I can use to send emails, follow-ups & track my companies, I was happy with Hunter.io but they Banned my account for NO reason. Source: 11 months ago
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