Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Angry IP Scanner should be more popular than Freshdesk. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Your going to want a ping sweeper - angryip.org has a nice simple one. Download the legacy one. The newer revs use java. Source: 7 months ago
An other way to know the IP-address is through scanning the network. This is somewhat easy to do but you will need to know the MAC-address if the hostname is not show. You can achieve this with a program like Angry IP Scanner or with a plane old Nmap. Source: over 1 year ago
So if you head over to https://angryip.org/ there's a user friendly tool called angry ip scanner probably by far the easiest tool on Windows to use in order to get ip addresses on a LAN. But if you want a permanent fix listen to everyone else and apply the QOS settings for rate limiting on p2p and torrent downloads. This ensures games will always run smoothly and downloads continue at a reduced pace. In addition... Source: over 1 year ago
Haven't seen it mentioned yet but for mapping your network something really easy to use would be https://angryip.org/. Source: over 1 year ago
Angry IP Scanner Fast and friendly network scanner Scans local networks as well as Internet IP Range, Random or file in any format Exports results into many formats Extensible with many data fetchers Provides command-line interface Over 29 million downloads Free and open-source Works on Windows, Mac and Linux Installation not required Https://angryip.org/. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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