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Amdocs CES VS Surfboard

Compare Amdocs CES VS Surfboard and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Amdocs CES logo Amdocs CES

Amdocs CES is an online development platform that facilitates users by offering the safest and secure cloud path to which you can easily approach.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Amdocs CES Landing page
    Landing page //
    2022-11-22
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Amdocs CES

Website
amdocs.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Amdocs CES features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Amdocs CES videos

+ Add

Amdocs CES 8 - Code R.E.D

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Amdocs CES and Surfboard)

Amdocs CES

Surfboard

Development
100 100%
Development
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Online Services
100 100%
Online Services
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Amdocs CES and Surfboard. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Amdocs CES and Surfboard, you can also consider the following products

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

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