Software Alternatives, Accelerators & Startups

Surfboard VS Qrvey

Compare Surfboard VS Qrvey and see what are their differences

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Qrvey logo Qrvey

Embedded Analytics built exclusively for SaaS applications.
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  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Qrvey Landing page
    Landing page //
    2023-11-21
  • Qrvey
    Image date //
    2024-05-20
  • Qrvey
    Image date //
    2024-05-20

Qrvey is the only purpose-built solution for embedded analytics

Qrvey is the only solution for embedded analytics with a built-in data lake. Qrvey saves engineering teams time and money with a turnkey solution connecting your data warehouse to your SaaS application.

Qrvey’s full-stack solution includes the necessary components so that your engineering team can build less.

Qrvey’s multi-tenant data lake includes:

  • Elasticsearch as the analytics engine
  • A unified data pipeline for ingestion and transformation
  • A complete semantic layer for simple user and data security integration

Qrvey’s embedded visualizations support everything from: - Standard dashboards and templates - Self-service reporting - User-level personalization - Individual dataset creation - Data-driven workflow automation

Qrvey delivers this as a self-hosted package for cloud environments. This offers the best security as your data never leaves your environment while offering a better analytics experience to users.

The result: Less time and money on analytics.

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Qrvey

Website
qrvey.com
$ Details
paid Free Trial
Platforms
Amazon
Release Date
-

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Qrvey features and specs

  • Embedded Dashboards: Yes
  • Embedded Dashboard Builders: Yes
  • Embedded Single Charts/Metrics: Yes
  • Embedded Single Chart/Metric Builder: Yes
  • Data Warehouse: Yes
  • ETL: Yes
  • Alerts and Automation: Yes
  • Embedded Pixel-Perfect Reports: Yes
  • Native Multi-Tenant Data Security: Yes
  • Tenant Specific Content Deployment: Yes
  • Prebuilt Data Connectors (Redshift, PostgreSQL, Snowflake, etc): Yes

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Qrvey videos

Qrvey Embedded Analytics Demo

More videos:

  • Demo - Qrvey Intro Video

Category Popularity

0-100% (relative to Surfboard and Qrvey)
Employee Scheduling
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Customer Support
100 100%
0% 0
Business Intelligence
0 0%
100% 100

Questions and Answers

As answered by people managing Surfboard and Qrvey.

How would you describe your primary audience?

Qrvey's answer:

Product Leaders that include Product Management and Engineering Teams and CEO/CTO/CPOs of B2B SaaS Companies

What makes your product unique?

Qrvey's answer:

Qrvey takes a different approach to embedded analytics. Instead of focusing almost completely on the front end, we know that any analytics function starts with data.

Qrvey includes a full-featured data lake powered by Elasticsearch, not a basic relational caching layer. Furthermore, by including a data lake, the cost to scale out is much less than traditional data warehouses.

For the user-facing components of the platform, Qrvey offers more embedded components and APIs to personalize the experience beyond static dashboards. Qrvey offers:

  • Everything is a JS embed, no iFrames
  • Dashboards and builders
  • Dataset creation for individual users
  • No-code workflow automation
  • Full white-labeling and CSS support

All of this is backed by a semantic layer that makes integrating Qrvey into the security model of SaaS applications simple.

Why should a person choose your product over its competitors?

Qrvey's answer:

Customers choose Qrvey for the following reasons:

  • In-house engineering teams spend less time developing analytics features
  • Infrastructure costs are significantly less
  • Engineering teams get JS embeds and a richer API suite than anyone else
  • Fully customizable to blend in seamlessly with the parent SaaS application

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Surfboard and Qrvey

Surfboard Reviews

We have no reviews of Surfboard yet.
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Qrvey Reviews

10 Best Big Data Analytics Tools For Reporting In 2022
Qrvey is an embedded analytics platform used for SaaS data, analytics, and automation technologies. You can deploy it right into your pre-existing AWS account in order to visualize your entire data pipeline. Their start-ups package includes specialized support for pre-launch or early-launch companies, like quick installation and launch, serverless analytics scalability,...
Source: theqalead.com
Top 5 Embedded Analytics Tools for Amazon Redshift (Plus 1 Bonus Option)
Qrvey is an embedded analytics and automation tool designed specifically for SaaS applications. It connects directly to AWS and offers an all-in-one platform that includes data collections, analysis, visualizations, automation, and more.
Source: yurbi.com

Social recommendations and mentions

Based on our record, Qrvey seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

Qrvey mentions (1)

  • Looking for an embedded report builder solution that doesn't require giving a third-party access to the data
    Since you're on AWS already, check out https://qrvey.com. Source: 6 months ago

What are some alternatives?

When comparing Surfboard and Qrvey, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.