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Surfboard VS AnswerRocket

Compare Surfboard VS AnswerRocket and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

AnswerRocket logo AnswerRocket

AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • AnswerRocket Landing page
    Landing page //
    2023-06-14

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

AnswerRocket

Website
answerrocket.com
Pricing URL
Official AnswerRocket Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

AnswerRocket features and specs

No features have been listed yet.

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

AnswerRocket videos

+ Add

AnswerRocket For CPGs

Category Popularity

0-100% (relative to Surfboard and AnswerRocket)

Surfboard

AnswerRocket

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Development
0 0%
Development
100% 100
Customer Support
100 100%
Customer Support
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100

User comments

Share your experience with using Surfboard and AnswerRocket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Surfboard and AnswerRocket

Surfboard Reviews

We have no reviews of Surfboard yet.
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AnswerRocket Reviews

25 Best Reporting Tools for 2022
Answerrocket is known as an analytical and reporting tool that can automate analysis to answer your questions in seconds flat. With Answerrocket, you can also stay informed about performance, business trends, and opportunities.
Source: hevodata.com

What are some alternatives?

When comparing Surfboard and AnswerRocket, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.

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