Software Alternatives, Accelerators & Startups

AirDroid Business VS Intercom

Compare AirDroid Business VS Intercom and see what are their differences

AirDroid Business logo AirDroid Business

AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing.
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • AirDroid Business Landing page
    Landing page //
    2022-06-20

AirDroid Business MDM Highlights:

  • Multiple enrollment options: Zero-Touch Enrollment, Android Enterprise(AE) Enrollment, Enroll with Device Owner, Regular Enrollment
  • Google Play apps management
  • Unattended remote access
  • Kiosk mode & Policy
  • Remote control with Black Screen security mode
  • Batch operations
  • Tasks & Actions logs
  • Limit incoming/outgoing calls
  • Location tracking
  • Application management service(AMS)
  • Whitelisting and blocklisting browsers & apps
  • Remote monitor devices’ status
  • Real-time alerts & notifications
  • Supports all Android-based endpoints
  • Devices fleet management from a centralized dashboard
  • Intercom Landing page
    Landing page //
    2023-07-05

AirDroid Business

$ Details
paid Free Trial $12.0 / Annually
Platforms
Android Web Cloud Cross Platform
Release Date
2018 January

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

AirDroid Business features and specs

  • AE Enrollment: Configure and manage devices quickly
  • Managed Google Play Store: Download and manage Google Play apps
  • Remote Control: Remotely control your devices including switching on remote camera and remote keyboard.
  • Remote Monitoring: Customized monitoring templates to keep tabs on your device performance
  • Remote Access: Remotely access your devices from your computer anywhere anytime.
  • Member Management: Manage your team and assign different roles to determine the accessibility to your remote devices
  • Screenshot and screencast tools: Remotely take screenshots or use screen casting for more efficient workflows
  • Push Notifications: Push notifications to multiple devices. Check both read and unread status in one dashboard.
  • File Transfer Control: Transfer or delete files in bulk action.
  • Device Lockdown: Use Kiosk Mode to lock apps, restrict website URLs, limit WiFi settings and other system settings
  • Mobile Application Management: Remotely update or release applications by your own preference like country, timezone, date. Run test updates before going official.
  • Location Tracking: Track your device's real-time location and path history. Set up geofences for monitoring.
  • Automated Alert System: Set custom triggers and receive automated notifications when devices show abnormal activities
  • Reporting & Analytics: Get analytics on your inventory details & account activities by creating reports to explore device usage trends like data usage, health signs, and user activities, as well as identity opportunities for optimizations.
  • Device Security & Policy: Customize your own device security and usage policy to ensure your device safety and corporate data privacy

Intercom features and specs

No features have been listed yet.

AirDroid Business videos

What is Mobile Device Management? | AirDroid Business MDM Features Overview

More videos:

  • Tutorial - Introducing AirDroid Business Admin Console
  • Tutorial - Introducing Easy Remote Control for AirDroid Business
  • Tutorial - AirDroid Business Kiosk Lockdown Software for Android Devices

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to AirDroid Business and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Mobile Device Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using AirDroid Business and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AirDroid Business and Intercom

AirDroid Business Reviews

  1. Easy mobile device management for IT managers

    It really offers a lot of management and security control over android devices and also comes with a quite impressive remote control feature to allow us IT managers to provide remote support and troubleshooting immediately when needed. I think the company is a relatively newer compare to other mdm providers but they have been updating and adding new features quite actively and are always open to take customer's advices for improvements. I'd recommend to give it a try.

    👍 Pros:    Advanced features|Great customer support|Affordable price|Easy to setup
  2. Customer Service and Support At Its Best

    Helps us prevent device misuses, ensure device security, and allow us to remotely troubleshooting our customer's devices when it's not working properly. The easy enrollment and the kiosk mode makes manaing device usage a lot easier and secure, especially for customer-facing and interactive devices, we can set rules and restrictions to prevent end-users from exiting kiosk.

    👍 Pros:    Easy to use|Easy user interface|Good customer service|Excellent features|Affordable price
  3. Great customer service and tech support, they sure are knowledgeable of their software and have been really helpful.


10 Best MDM Software: Mobile Device Management Solutions in 2023
AirDroid Business supports the following OS to administrate devices: Windows, macOS, Android, and iOS. Browsers like Chrome, Microsoft Edge, and Firefox are also available. Its user-friendly admin console makes it easy to enroll devices as well as management. AirDroid Business supports cloud and on-premise deployment to give flexible choices to store and secure company data.
Top 10 Android Remote Access Tools
AirDroid’s free version enables you to control remote devices, transfer files, and receive text messages on your desktop. You are limited to adding two devices with a free account and can only use 200MB of data monthly. The paid tool allows three devices with no data cap. The AirDroid Business version allows you to pay for the ability to connect and manage more than ten...
8 Best Miradore Alternatives (In-Depth Comparison)
AirDroid Business is mobile device management for android endpoints. It provides deployment, remote troubleshooting, remote monitoring & alerts, and automated app updates.
Source: www.zluri.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AirDroid Business mentions (0)

We have not tracked any mentions of AirDroid Business yet. Tracking of AirDroid Business recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing AirDroid Business and Intercom, you can also consider the following products

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Drift - A messaging app that helps you grow your business.