Top 9 Project Management Products in Ticketing System

The best Project Management Products within the Ticketing System category - based on our collection of reviews & verified products.

Product categories

Customer Service Customer Support Help Desk Help Desk And Ticketing IT Management IT Service Management Online Ticketing Productivity Project Management Service Desk Service Management Software Ticketing System

Summary

The top products on this list are Freshdesk, Cherwell, and EcholoN. All products here are categorized as: Software for planning, organizing, and managing resources to achieve project goals. Ticketing System. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Freshdesk Landing Page

1

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Support #Help Desk #Ticketing System 12 social mentions
Cherwell Landing Page

2

Cherwell

Cherwell is an IT service management software solution.

#Help Desk #Service Desk #IT Management
EcholoN Landing Page
3

EcholoN

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
Pricing:
- Freemium
- Free Trial
- €5000.0 / One-off (5 User)
#Service Management Software #Customer Service #Help Desk And Ticketing 4 user reviews
idMax Landing Page

4

idMax

NOTE: idMax has been discontinued.

ID and passport data scanning solution

#Project Management #Productivity #Task Management
TOPdesk ITSM Landing Page

5

TOPdesk ITSM

NOTE: TOPdesk ITSM has been discontinued.

TOPdesk can help you improve your services.

#Help Desk #Service Desk #IT Service Management
JitBit Helpdesk Landing Page
6

JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
Pricing:
- Freemium
- Free Trial
- $29.0 / Monthly (Basic plan)
#Customer Service #Customer Support #Help Desk 1 user reviews
usu.com Knowledge Center Landing Page

7

usu.com Knowledge Center

NOTE: usu.com Knowledge Center has been discontinued.

Knowledge Management Platform for Customer Service

#Help Desk #Customer Support #Customer Service
Web Help Desk Landing Page

8

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

#Help Desk #Customer Support #Customer Service
OTRS ITSM Landing Page

9

OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

#Help Desk #Customer Support #Service Desk

Recent Project Management Posts

Running an Internal Helpdesk inside Slack

medium.com // over 3 years ago

Related categories

🆘 Help Desk 💬 Customer Support 🤝 Customer Service 💬 Help Desk And Ticketing 🖥️ Service Desk

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!