Top 9 Ticketing System Products in Service Management Software

The best Ticketing System Products within the Service Management Software category - based on our collection of reviews & verified products.

Product categories

Cloud Infrastructure Customer Service Customer Support HR Help Desk Help Desk And Ticketing IT Service Management Monitoring Tools Office & Productivity Service Desk System & Hardware Tool

Summary

The top products on this list are Cloudaware, Faveo HELPDESK, and usu.com Knowledge Center. All products here are categorized as: Ticketing System. Service Management Software. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Cloudaware Landing Page
1

Cloudaware

Configuration management database for multi cloud and on-prem setup providing visibility and full context on change management, FinOps, compliance, devsecoops, vulnerabilities of your IT assets.
Pricing:
- Freemium
- Free Trial
- $200.0 / Monthly (for 50 Servers 1 user and 25000 CIs)
#Cloud Computing #Cloud Infrastructure #Ticketing System
Faveo HELPDESK Landing Page

2

Faveo HELPDESK

Faveo Help Desk is an open-source helpdesk software solution.

#Customer Service #Help Desk #Help Desk And Ticketing
usu.com Knowledge Center Landing Page

3

usu.com Knowledge Center

NOTE: usu.com Knowledge Center has been discontinued.

Knowledge Management Platform for Customer Service

#Customer Service #Help Desk #Help Desk And Ticketing
TOPdesk ITSM Landing Page

4

TOPdesk ITSM

NOTE: TOPdesk ITSM has been discontinued.

TOPdesk can help you improve your services.

#Help Desk #IT Service Management #Service Desk
OTRS ITSM Landing Page

5

OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

#Customer Service #Help Desk #Help Desk And Ticketing
OTRS Business Solution Landing Page

6

OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
Cherwell IT Asset Management Landing Page

7

Cherwell IT Asset Management

Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

#Monitoring Tools #IT Service Management #IT Asset Management
Cherwell HR Case Management Landing Page

8

Cherwell HR Case Management

Our HR Case Management Solution automates the creation and fulfillment of HR-related inquiries and requests. Reach out to get live Demo.

#Customer Service #Help Desk #HR
IBM Tivoli CCMDB Landing Page

9

IBM Tivoli CCMDB

IBM Tivoli CCMDB is another Change and Configuration Management Database that allows the users to manage, audit, and coordinate the processes of change and configuration management processes.

#DevOps Tools #Continuous Deployment #Continuous Integration

Recent Ticketing System Posts

7 Best Workiz Alternatives in 2025 (Tried, Compared)

fieldpulse.com // 3 months ago

Related categories

🆘 Help Desk 🤝 Customer Service 💬 Customer Support 💬 Help Desk And Ticketing 📂 IT Service Management

Recently added products

EcholoN Reqme.co BookingKoala innHand BookitLive Driving School Booking Software Helpdesk 365 by Apps365 CellStore Cornerstone Billing Fieldbin Alfresco One

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!