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Top 8 Customer Engagement Products in Self Service Support

The best Customer Engagement Products within the Self Service Support category - based on our collection of reviews & verified products.

Malcolm App HelpDocs Zendesk Support HelpScout KnowledgeOwl HelpJuice Wufoo Tango

Product categories

Communication Customer Engagement Customer Service Customer Support Email Marketing Form Builder Forms And Surveys Group Chat & Notifications Help Desk Help Desk And Ticketing Messaging Surveys

Summary

The top products on this list are Malcolm App, HelpDocs, and Zendesk Support. All products here are categorized as: Platforms for engaging and interacting with customers. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Malcolm App Landing Page
    Malcolm App Landing Page
    1

    Malcolm App

    Improve your customer servicing in minutes with Malcolm! At your service.
    Pricing:
    • Paid
    • Free Trial
    • $50.0 / Monthly (Micro)

    #Customer Service #Customer Support #Customer Engagement

  2. HelpDocs Landing Page
    HelpDocs Landing Page
    2

    HelpDocs

    Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  3. zendesk.com
    3

    Zendesk Support

    Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  4. HelpScout Landing Page
    HelpScout Landing Page
    4

    HelpScout

    Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  5. KnowledgeOwl Landing Page
    KnowledgeOwl Landing Page
    5

    KnowledgeOwl

    NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  6. HelpJuice Landing Page
    HelpJuice Landing Page
    6

    HelpJuice

    Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

  7. Wufoo Landing Page
    Wufoo Landing Page
    7

    Wufoo

    Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.

    #Surveys #Form Builder #Forms And Surveys

  8. Tango Landing Page
    Tango Landing Page
    8

    Tango

    Automatically create how-to guides with screenshots

    #Group Chat & Notifications #Communication #Messaging

Related categories

💬 Customer Support 🤝 Customer Service 🆘 Help Desk 📝 Form Builder 💬 Help Desk And Ticketing
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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