Software Alternatives, Accelerators & Startups

Top 9 Customer Support Products in Knowledge Sharing

The best Customer Support Products within the Knowledge Sharing category - based on our collection of reviews & verified products.

HelpJuice KnowledgeOwl ProProfs Knowledge Base Document360 PHPKB HelpCenter.io Tango.us Wix Answers Arduo File Splitter

Summary

The top products on this list are HelpJuice, KnowledgeOwl, and ProProfs Knowledge Base. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Platforms for sharing, acquiring, and managing knowledge and information. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  2. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Service #Help Desk #Form Builder

  3. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  4. Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly (2 Team Accounts)

    #Document Management #Knowledge Management #Document Management System 18 social mentions

  5. 5
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Knowledge Management #Live Chat #Customer Service 1 user reviews

  6. Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.
    Pricing:
    • Paid
    • Free Trial
    • $79.0 / Annually

    #Knowledge Management #Customer Support #Knowledge Base

  7. Tango instantly turns what you know into step-by-step guidanceโ€”no videos, meetings, or screen shares required.

    #Support #Support Automation #Customer Support Automation 3 social mentions

  8. NOTE: Wix Answers has been discontinued.
    Online help desk & customer support software built by Wix

    #Communication #Customer Support #VoIP

  9. Arduo File Splitter is the name of a portable file splitter for breaking the mega size files into small pieces for the purpose of saving into the digital media devices or simply sending in a mail.

    #Document Management #Knowledge Management #Customer Support

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