Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Knowledge Sharing

The best Help Desk Products within the Knowledge Sharing category - based on our collection of reviews & verified products.

HelpJuice ProProfs Knowledge Base KnowledgeOwl PHPKB Wix Answers Tiviclick GuideToDocs TT Performance Suite Microsoft Bing Speech API

Summary

The top products on this list are HelpJuice, ProProfs Knowledge Base, and KnowledgeOwl. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Platforms for sharing, acquiring, and managing knowledge and information. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  2. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  3. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Service #Help Desk #Form Builder

  4. 4
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Knowledge Management #Live Chat #Customer Service 1 user reviews

  5. NOTE: Wix Answers has been discontinued.
    Online help desk & customer support software built by Wix

    #Communication #Customer Support #VoIP

  6. Tiviclick is a plug-in for websites that enables live, face to face video, voice and text chat between visitors and agents.

    #CRM #Live Chat #Customer Support

  7. Step by step instructions creation tool
    Pricing:
    • Free

    #Knowledge Sharing #Documentation As A Service & Tools #Documentation

  8. A single software that aligns your employees and provides real-time guidance for complex processes and technology. See how tts performance suite supports you on every step of your digital journey:ย 

    #Knowledge Sharing #Screenshot Annotation #User Onboarding And Engagement

  9. Compare pricing options for the Bing Speech API through Microsoft Azure Cognitive Services. Learn how to buy various pricing options that work best for your business.

    #Customer Support #Knowledge Sharing #Knowledge Search

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