Software Alternatives, Accelerators & Startups

Top 9 Online Ticketing Products in Help Desk

The best Online Ticketing Products within the Help Desk category - based on our collection of reviews & verified products.

Freshdesk BoldDesk GrooveHQ Helpspot JitBit Helpdesk Ticksy Helpviser Helprace DeskXpand

Summary

The top products on this list are Freshdesk, BoldDesk, and GrooveHQ. All products here are categorized as: Platforms for selling and managing tickets for events and performances. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  2. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly (For 3 agents)

    #Customer Support #Help Desk And Ticketing #Ticketing Software 1 social mentions

  3. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  4. HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

    #Help Desk #Customer Support #Customer Service

  5. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  6. 6
    Simple, beautiful customer support.

    #Customer Support #Help Desk #CRM

  7. CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.
    Pricing:
    • Paid
    • Free Trial
    • $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")

    #Help Desk And Ticketing #CRM #Ticketing System 1 social mentions

  8. Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

    #Help Desk #Customer Support #Customer Service

  9. A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
    Pricing:
    • $7.0 / Monthly (agent / month)

    #Customer Support #Help Desk #Help Desk And Ticketing

Related categories

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!