Software Alternatives, Accelerators & Startups

Top 9 Monitoring Tools in Customer Support

The best Monitoring Tools within the Customer Support category - based on our collection of reviews & verified products.

Freshservice ConnectWise Automate TeamViewer Spiceworks OpsGenie GoToAssist Auvik AnyDesk Spiceworks Help Desk

Summary

The top products on this list are Freshservice, ConnectWise Automate, and TeamViewer. All products here are categorized as: Systems for tracking and analyzing the performance and health of various digital assets and environments. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.โ€ŽTry ConnectWise Automate .

    #Customer Service #Help Desk #Customer Support

  3. TeamViewer lets you establish a connection to any PC or server within just a few seconds.

    #Communication #Group Chat & Notifications #Remote PC Access 1 user reviews

  4. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

    #Help Desk #Performance Monitoring #Monitoring Tools 4 social mentions

  5. Alerting and On-Call Management for Dev&Ops Teams

    #Log Management #Monitoring Tools #Site Reliability

  6. RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

    #Monitoring Tools #Group Chat & Notifications #Remote PC Access 2 social mentions

  7. 7
    Auvikโ€™s network infrastructure RMM gives IT service providers better visibility, documentation, and...

    #Log Management #Security Monitoring #Security 1 social mentions

  8. AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

    #Group Chat & Notifications #Remote PC Access #Remote Desktop 32 social mentions

  9. Help desk software features that work for IT

    #Help Desk #Monitoring Tools #Service Desk

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