Software Alternatives, Accelerators & Startups

Top 9 Monitoring Tools in Customer Support

The best Monitoring Tools within the Customer Support category - based on our collection of reviews & verified products.

NinjaOne ConnectWise Automate Freshservice Spiceworks tawk.to SolarWinds Service Desk Windows Firewall Control Auvik Spiceworks Help Desk

Summary

The top products on this list are NinjaOne, ConnectWise Automate, and Freshservice. All products here are categorized as: Systems for tracking and analyzing the performance and health of various digital assets and environments. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

  2. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Help Desk #Customer Support #IT Management

  3. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  4. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

    #Help Desk #Monitoring Tools #IT Management 4 social mentions

  5. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  6. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Service Desk #Help Desk And Ticketing

  7. Windows Firewall Control is not the built in firewall system in the Windows operating systems.

    #Firewall #Windows Tools #Security

  8. 8
    Auvik’s network infrastructure RMM gives IT service providers better visibility, documentation, and...

    #Monitoring Tools #Security #Security Monitoring 1 social mentions

  9. Help desk software features that work for IT

    #Help Desk #Service Desk #Help Desk And Ticketing

Related categories

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