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Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.
#Live Chat #Customer Service #Web Analytics 3 social mentions
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GoSquared Real-Time Web Analytics. See who's reading, commenting, joining, or buying on your website right now. Watch your traffic unfold.
#Web Analytics #Mobile Analytics #Analytics
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Coralogix is a machine learning powered log analytics solution aimed to solve the problem of unmanageable log data.
#Help Desk #Monitoring Tools #Customer Support 2 social mentions
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Whatfix Enterprise: Enhancing self-service capability of any web product
#Web Analytics #Analytics #User Onboarding And Engagement 3 social mentions
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AI-Driven Support Tailored for Your Website
#CRM #Customer Support #User Engagement
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AI tool for the voice of customer and product research, Omni-channel customer voice listening, Driven by AI, Helping brands gain product insight and customer insight from e-commerce reviews and feedback.
#eCommerce #Customer Feedback #User Analytics
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Smooch connects your business software to all the world’s messaging channels for a more human customer experience.Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
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Braze is the customer engagement platform for leading brands
#Live Chat #Analytics #Customer Support
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Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.Pricing:
- Paid
- Free Trial
- $75.0 / Monthly ("2 seats", "unlimited visitors")
#CRM #Help Desk #Sales Workflow
Product categories
Summary
The top products on this list are Lucky Orange, GoSquared, and Coralogix.
All products here are categorized as:
Platforms for managing customer inquiries and support tickets.
Software for analyzing data and extracting meaningful insights.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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