Software Alternatives, Accelerators & Startups

Top 9 Customer Service Products in Analytics

The best Customer Service Products within the Analytics category - based on our collection of reviews & verified products.

Lucky Orange Brand Embassy ApexChat Deep-Talk.ai CIF Analytics Cloud (for Zendesk) smooch Intelswift UserReport

Summary

The top products on this list are Lucky Orange, Brand Embassy, and ApexChat. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Software for analyzing data and extracting meaningful insights. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

    #Live Chat #Customer Service #Web Analytics 3 social mentions

  2. Brand Embassy is social customer service software.

    #Customer Service #Help Desk #Help Desk And Ticketing

  3. ApexChat provides live chat solutions and services for online businesses.

    #Live Chat #Customer Service #Help Desk

  4. Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.
    Pricing:
    • Freemium
    • Free Trial
    • $99.0 / Monthly (Up to 3000 rows of data )

    #Customer Service #Customer Experience #Employee Feedback

  5. AI for support tickets that shows you what's relevant & why

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. 6
    Smooch connects your business software to all the worldโ€™s messaging channels for a more human customer experience.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 1 social mentions

  7. Real time alerts with video replay for crashed sessions

    #Customer Service #Help Desk #Customer Support

  8. All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AIโ€”at no extra cost.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)

    #Workflow Automation #Analytics #Customer Support

  9. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Surveys #Feedback #User Feedback

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