Best VCC Live Alternatives & Competitors

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Visit website paid Free Trial $14.0 / Monthly (Essential package)

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Conversation review tool for support teams

Speech Analytics

CallSource is a call tracking system for sales and marketing teams.

Miuros is a dynamic platform that delivers advanced artificial intelligence (AI) to get accurate customer service data for better call center management.

CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9 provides cloud-based call center software for sales, marketing and support.