Genesys
Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
Genesys Alternatives
The best Genesys alternatives based on verified products, community votes, reviews and other factors.
Latest update:
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Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
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SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
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Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
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Five9 provides cloud-based call center software for sales, marketing and support.
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All in one solution for calls, IVR, live chat, customer management & more.
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With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
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A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.
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Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
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Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
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Conversation review tool for support teams
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Speech Analytics
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AVOXI to deliver amazing call quality & an exceptional customer service experience.
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RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies