Software Alternatives & Reviews

Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Alternatives

The best Genesys alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 29

    Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  2. 24

    SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

  3. VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

    Try for free paid Free Trial $4.99 / Monthly (User)

  4. 22

    Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  5. 24

    Five9 provides cloud-based call center software for sales, marketing and support.

  6. 19

    All in one solution for calls, IVR, live chat, customer management & more.

  7. 24

    With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

  8. 25

    A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

  9. 22

    Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

  10. 23

    Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

  11. 23

    Conversation review tool for support teams

  12. 20
  13. 12

    AVOXI to deliver amazing call quality & an exceptional customer service experience.

  14. 18

    RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

    Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

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