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Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Alternatives

The best Genesys alternatives based on verified products, votes, reviews and other factors.
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  1. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  2. Five9 provides cloud-based call center software for sales, marketing and support.

  3. Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

    freemium $15.0 / Monthly

  4. Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  5. Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

  6. Zendesk is a beautiful, lightweight help-desk solution.

  7. PhoneBurner is a cloud-based​ power dialer to boost sales productivity

  8. Get the DMG Consulting report reprint on cloud contact centers.

  9. uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

  10. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  11. Call center solution to covert leads faster

    paid Free Trial

  12. FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.

  13. Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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This article was published on | Author of Genesys's details: | Publisher: SaaSHub
Categories: Communication, VoIP, Phone System