Software Alternatives & Reviews


Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Alternatives

The best Genesys alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 27

    Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  2. 20

    Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

  3. 21

    Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

  4. 24

    Five9 provides cloud-based call center software for sales, marketing and support.

  5. 19

    SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

  6. 15

    All in one solution for calls, IVR, live chat, customer management & more.

  7. 20

    A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

  8. 17

    With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

  9. 17

    Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

  10. 17

    Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

  11. 17
  12. 15

    HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

  13. 10

    AVOXI to deliver amazing call quality & an exceptional customer service experience.

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Author of Genesys's details: | Publisher: SaaSHub
Categories: Communication, Phone System, Enterprise Communication