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TXTImpact Reviews

Grow your business through Text Marketing, SMS API and MMS Marketing. SMS Marketing is a favorite among marketers because of highly receptive audiences. Start your free trial today!

Latest User Reviews

  1. User avatar
    Effective for our business!

    Our original account manager was not very affective at addressing our companies needs but our current account manager, who we have had for over a year, has been great to work with! He acts with our companies best interest in mind and has contributed to the growth of our company, along with providing great ideas for us to execute on.

    Pros: It is pretty user friendly and easy to track data. the support from the team has been helpful when learning new aspects of the software. the seo has been successful in pushing us up the ranks.

    Cons: There are some glitches that they still seem to be working out on the back end. it seems to take a lot of time for the dev teams to get work done but i do understand that have many many accounts that require work.

    ๐Ÿ Competitors: Trumpia, SimpleTexting
    ๐Ÿ‘ Pros:    User-friendly|Easy to track data
    ๐Ÿ‘Ž Cons:    There are existing glitches
  2. User avatar
    Communicate with Your Customers Easily!

    TXTImpact allowed us to efficiently communicate with customers about updates to the product or issues with certain portions of our platform being down or undergoing maintenance. It also allowed us to gather feedback from customers to improve our product.

    Pros: Txtimpact is a very user-friendly tool that can easily be setup on a website to communicate updates to customers. it's able to pull in a great amount of data on users based on what you provide to it. you can do a fair amount of segmenting as well to target certain users/visitors based on various characteristics.

    Cons: The big complaint we've received from customers is that the messaging from txtimpact becomes very annoying after a while. also if you set up multiple messages but can't segment certain people versus others from getting the message, they'll receive multiple all at the same time. you also can't adjust where those messages display on the page since their widget has to be permanently located in the same place when you set it up.

    ๐Ÿ Competitors: EZ Texting, SimpleTexting, Trumpia
    ๐Ÿ‘ Pros:    User-friendly|Segmenting
    ๐Ÿ‘Ž Cons:    Lack of customizations
  3. User avatar
    All in one: support, mailing & mobile apps

    It is a very efficient tool to control the basic and advanced aspects of our customers. For example, you can quickly access a complete record of any customer and see how he has interacted with your business: use, shopping, interaction. Perhaps it is a somewhat complex tool because it has many characteristics.

    ๐Ÿ Competitors: EZ Texting, SimpleTexting, Trumpia
  4. User avatar
    Very Easy to Use

    The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the TXTImpact customer service. We recommend this company. Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect.

    ๐Ÿ Competitors: Trumpia, EZ Texting, SimpleTexting, TextMagic
  5. User avatar
    Exceptional Service!

    Very intuitive, easy to set up key words and triggers and love the built in url shortener. really helps save text

    ๐Ÿ Competitors: SimpleTexting, Trumpia, EZ Texting
  6. TXTImpact avatar
    Amazing Services

    I do have to say that I am liking their technical support and they seem to know what they are talking about regarding advertisement. However, their design team is not that great. They could do better. I have had great designs in the past for my website. This time with TXTImpact I had to have my own staff help out to get what I wanted. Not happy about that. their technical support has been better. My websites (2) have just launched about 2-3 weeks ago so time will tell. Susan is fast and answers everything very professional. Like him very much!

  7. LarryPhillip avatar
    All in one: support, mailing, mobile apps

    It is a very efficient tool to control the basic and advanced aspects of our customers. For example, you can quickly access a complete record of any customer and see how he has interacted with your business: use, shopping, interaction. Perhaps it is a somewhat complex tool because it has many characteristics.

  8. User avatar
    Nice Interface, But Pricey

    After using this application for 5 months. Taking into consideration that the new clients on the chat is below 5000 users, it is really expensive for small-medium enterprises to take up this software (And this does not include the full range of features) when there are alternatives out there that don't burn so much into the monthly marketing budget.

    ๐Ÿ Competitors: EZ Texting, SimpleTexting, Twilio
  9. User avatar
    Amazing Services

    The support team at TXTImpact have done an incredible job with our account. We appreciate the expertise in building our company website and marketing campaigns from scratch. I know I can rely on her to handle all our marketing/advertising and social media campaigns.

    ๐Ÿ Competitors: EZ Texting, Twilio, SimpleTexting, Textedly
  10. User avatar
    I use TXTImpact to stay in touch with my team

    I like the ability to schedule text alerts on the calendar. This streamlines the process of reminders.

  11. User avatar
    Marketing Done Very Well

    Love the customization. Used this to message customers and potential customers, and found it to be a very powerful tool. I also appreciate how granular you can get when it comes to segmentation, messaging, etc.

    ๐Ÿ Competitors: EZ Texting, SimpleTexting, Twilio
  12. User avatar
    Easy to Use

    I like that I can send one text to all of our clients at once. I also like that I can create multiple texting groups for mass texts. I have one text group for our volunteers to pass on information about service opportunities and outreach updates. I have another text group for our clients that I use to pass on updates about community resources as they come available.

    ๐Ÿ Competitors: SimpleTexting

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