Amazing
It allows us to set up Customer Success management in a way it puts us ahead of our competition.
We managed to give our userbase incredible fast support which often is what makes prospects trust us more than competitors.
๐ Pros:
Large range of features, excellent segmenting your audience for targeted messages, the interface is non intrusive for our users, but still visible enough.
๐ Cons:
The html editor for emails is clunky and emails often end up in spamboxes, more html templates would definitely be helpful