Fantastic for communicating with customers and visitors in real-time
Overall TXTImpact is a good messenger software for your company and there are few things which are still missing. I hope they get it soon.
๐ Pros:
I am a questionpro employee. we are using txtimpact as our chat software. it is web-based and we find it very convinient to use. our clients use intercom to chat with us. it is easy-to-use.
๐ Cons:
A bit of lag is there sometimes. when a user or our client start a conversation then there is sometimes a gap of secs then message reach to us. rest everything is fine.