Our original account manager was not very affective at addressing our companies needs but our current account manager, who we have had for over a year, has been great to work with! He acts with our companies best interest in mind and has contributed to the growth of our company, along with providing great ideas for us to execute on.
Pros: It is pretty user friendly and easy to track data. the support from the team has been helpful when learning new aspects of the software. the seo has been successful in pushing us up the ranks.
Cons: There are some glitches that they still seem to be working out on the back end. it seems to take a lot of time for the dev teams to get work done but i do understand that have many many accounts that require work.