Software Alternatives & Reviews

Spiceworks Help Desk VS Observium

Compare Spiceworks Help Desk VS Observium and see what are their differences

Spiceworks Help Desk logo Spiceworks Help Desk

Help desk software features that work for IT

Observium logo Observium

Observium
  • Spiceworks Help Desk Landing page
    Landing page //
    2023-07-22
  • Observium Landing page
    Landing page //
    2021-10-16

Spiceworks Help Desk videos

Cloud Spiceworks Help Desk | IT Support Ticketing Training

Observium videos

Observium Video Demo

More videos:

  • Review - Observium Network Monitoring [Automated Installation] 15 min or less
  • Tutorial - How To Install Observium On Ubuntu With Nginx

Category Popularity

0-100% (relative to Spiceworks Help Desk and Observium)
Monitoring Tools
44 44%
56% 56
Help Desk
100 100%
0% 0
Log Management
0 0%
100% 100
Service Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spiceworks Help Desk and Observium

Spiceworks Help Desk Reviews

We have no reviews of Spiceworks Help Desk yet.
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Observium Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Observium Community is the free version of Observium’s network monitoring solution. With the free version, users can monitor an unlimited number of devices while also taking full advantage of Observium’s network mapping features. The Observium network monitoring platform features automatic discovery of connected devices, ensuring that the map of your network is...
Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
Observium is similar to LibreNMS (which is a fork of it) and comes in Enterprise, Professional and Community Editions, so you have a free version if you want to try it out. It is more a network centric tool instead of a systems monitoring tool.
10 Best Zabbix Alternatives
Unlike other monitoring tools, Observium is easy to install and set up. If you are looking for a viable alternative to Zabbix, Observium is also a good option to consider. Unlike Zabbix, Observium is much easier to set up and customize even though it shares similar requirements. However, Observium does not run on Windows and has no data export.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Many businesses prefer Observium because its features have been automated for the most part. Users can install the software and admins gain immediate visibility in the environment.
Best Linux Network Monitoring Tools for 2020
Observium Community is a Linux network monitoring tool designed for small servers. It provides a compendium of online experts who send its users biannual patches and updates to system software. It’s compatible with a wide variety of operating systems and uses standard SNMP network monitoring. Observium Community operates with an impressive variety of monitoring features, but...

Social recommendations and mentions

Based on our record, Observium seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spiceworks Help Desk mentions (0)

We have not tracked any mentions of Spiceworks Help Desk yet. Tracking of Spiceworks Help Desk recommendations started around Mar 2021.

Observium mentions (2)

  • Documenting Existing Linux Servers
    Environment-wide stats such as disk utilization and load averages can be done using Observium with very minimal effort required to get started (no additional agent required as it monitors using SNMP, and it automatically detects what to monitor on a system / UPS / PDU / etc). Source: over 2 years ago
  • Nagios Monitoring
    If you're looking for a tool that can graph resource utilization for a large number of device types out of the box using SNMP, you might take a look at Observium. Source: over 2 years ago

What are some alternatives?

When comparing Spiceworks Help Desk and Observium, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LibreNMS - A fully featured network monitoring system that provides a wealth of features and device support.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Icinga - Icinga is a fork of Nagios and is backward compatible.