Software Alternatives & Reviews

ProProfs Live Chat

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. With ProProfs Chat, you can guarantee your customers that their support queries won’t go unanswered. With the help of its chatbot feature, you can make sure that you never miss out on a support opportunity for your business. The chatbot will help you answer frequently asked questions, route the visitors to the right department and generate tickets in the absence of agents. This will help you capture all support opportunities and make sure not a single one of them goes unanswered.

Moreover, it also offers detailed reports and in-depth analysis of how your agents performed during the conversation with your customers online. This enables your business to identify support loopholes and areas where your operators need to be trained again. Besides that, the reports section helps you understand if your customers were satisfied after the support process came to an end.

ProProfs Chat also allows you to send proactive triggers through features like chat greetings. They are triggered on the basis of your visitor’s browsing behavior on the website. You can also set up Announcements that help your business update visitors about upcoming events, sales, discounts and what’s new with your company.


ProProfs Live Chat Alternatives

The best ProProfs Live Chat alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

  2. HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

  3. Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

  4. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  5. An advanced marketing and sales system that helps automate personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

    paid Free Trial

  6. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  7. A messaging app that helps you grow your business.

  8. Salesforce B2B marketing automation

  9. Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

  10. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  11. Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  12. Free CRM software for small businesses.

  13. Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

ProProfs Live Chat Reviews

  1. User avatar
     
    Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how it’s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    👍 Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    👎 Cons:    No chatbot
  2. User avatar
     
    Perfect for Bringing in More Engagement

    For the past 1.5 years, we’ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. We’ve been able to keep our visitors happy with instant support and they’ve trusted us more. We’ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    🏁 Competitors: LiveAgent, tawk.to
    👍 Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    👎 Cons:    None
  3. User avatar
     
    Complete Customer Support Solution

    Really glad we found ProProfs Chat. It’s never been heavy on our pockets. We’ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think it’s amazing. Hasn’t let us down. It’s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    🏁 Competitors: LiveChat, Zendesk
    👍 Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    👎 Cons:    Nothing, so far

Read all ProProfs Live Chat reviews →

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Author of ProProfs Live Chat's details: | Publisher: SaaSHub
Categories: Live Chat, Marketing Automation, Email Marketing