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ProProfs Live Chat

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.


ProProfs Live Chat Alternatives

The best ProProfs Live Chat alternatives based on verified products, votes, reviews and other factors.
Latest update: | + Suggest alternative

  1. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  2. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  3. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

  4. An advanced marketing and sales system that helps automate personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

    freemium $49.0 / Monthly

  5. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  6. HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

  7. Free CRM software for small businesses.

  8. Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

  9. Salesforce B2B marketing automation

  10. Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

  11. Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

  12. A messaging app that helps you grow your business.

  13. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ProProfs Live Chat Reviews

  1. User avatar
    Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how it’s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    👍 Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    👎 Cons:    No chatbot
  2. User avatar
    Perfect for Bringing in More Engagement

    For the past 1.5 years, we’ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. We’ve been able to keep our visitors happy with instant support and they’ve trusted us more. We’ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    🏁 Competitors: LiveAgent, tawk.to
    👍 Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    👎 Cons:    None
  3. User avatar
    Complete Customer Support Solution

    Really glad we found ProProfs Chat. It’s never been heavy on our pockets. We’ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think it’s amazing. Hasn’t let us down. It’s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    🏁 Competitors: LiveChat, Zendesk Chat
    👍 Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    👎 Cons:    Nothing, so far

Read all ProProfs Live Chat reviews →

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This article was published on | Author of ProProfs Live Chat's details: | Publisher: SaaSHub
Categories: Live Chat, Email Marketing, Marketing Automation