Top 5 SaaS CRM software solutions to consider in 2021

Customer relationship management or CRM solutions are vital for any organization. They are helping the sales team to manage leads, log communications and build campaigns. But when it comes to buying a CRM solution, the market has many options to offer. Some people would suggest you build your own CRM; still, you should review all market options first.

If you don’t want to build a CRM by yourself and want to adopt something from the market you should consider the best options available. So the question is, what the top SaaS CRM software solutions to choose from today’s time are?

Well, in this article, I will be answering this question and will supply you with the best SaaS software you should consider. So here we go:

Top 5 SaaS CRM software solutions to consider in 2021

1. Salesforce

Salesforce is one of the best CRM solutions that you can consider buying. It offers you a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

With the help of Salesforce, you can gain insights from popular social media websites like Facebook, Twitter, Linked In, and others.

You will also be able to get a complete view of your team’s deals with Opportunity Management. You can see the stage, products, competition, quotes, and more. Plus, the dashboard of Salesforce is also pretty attractive. It helps you to get a real-time picture of your business. Also, you can dig deeper and get detailed reports and customize them according to your needs. The only disadvantage of SalesForce is that it is pretty expensive compared with its market competitors.

2. HubSpot CRM

Next, there is the Hubspot CRM. The best part of this one is that it offers you lots of free tools that you can use. Hubspot CRM is designed to make your job more comfortable than you can imagine.

With this one, you will be able to get full visibility into your sales pipeline in real-time. Plus, you will be able to get detailed reports on sales activity, productivity, individual performance, and so on. HubSpot supports a lot of integrations and known to be one of the most flexible CRMs.

You will also be able to add unlimited users and use up to 1,000,000 contacts with no time limit or expiration date. So it is the best CRM for all kinds of team sizes.

3. Zoho CRM

You can also check out Zoho CRM. This one also comes with lots of unique features. You can use it for capturing leads, automate lead scoring, identify leads that will convert, and follow up with detailed contact information.

It can help you with deal management as well since it includes such tools. So you will be able to close more deals in less time, track what stage your deals are currently in, and so on.

Also, it helps you with contact management. So you can get real-time insights about your customers, connect with them across channels and build a healthy and strong relationship. A big plus of ZohoCRM is that Zoho has a lot of partner products that are easy to integrate with your CRM. These are mass mailing, cold calling, follow-up automation, and so on. Zoho is easy to integrate with GoogleApps making it even more attractive to users.

4. Bitrix24

Next, there is the Bitrix24. This one is also one of the top collaborative software designed to automate communication and management procedures in small and large businesses.

With this one, you are getting a complete set of tools in managing your contacts, messages, emails, files, tasks, and projects. Also, the CRM solution is extremely user-friendly, and it is available as a web version and can download apps for your smartphone.

There is also an Activity Stream where your team can work effectively under one roof while keeping track of all tasks. Also, before you purchase the tool, you will be getting a free trial plan. However, this plan is limited to 12 users only.

5. Pipedrive

In the end, I have the Pipedrive. With this one, you will be able to manage leads and deals and easily trace communications. It allows you to track calls, emails, and contact history exactly where you need to. Plus, you will get full visibility and control of your schedule.

Moreover, you can automate a lot of your tasks. These include but are not limited to repetitive administrative tasks, follow-ups, campaigns, and many others. The platform learns using AI technologies that allow Pipedrive to compete with giants like Salesforce.

The Pipedrive allows you to get deep insights and metrics that can be customized for your business and can help you to measure your company performance.

Final Words

So those were all the top 5 SaaS CRM software solutions to consider in 2021. Now go ahead and check this CRM software out and see which one is working for you. In case these market leaders don't fit your business needs, you can always start your own crm development project. Also, for any other questions, do feel free to comment below.