Top 6 Open-Source Alternatives to Znuny

Znuny

Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

Product categories

CRM Customer Engagement Customer Service Customer Support Help Desk Live Chat Support

Summary

The top open-source alternatives to Znuny are osTicket, Zammad, and FreeScout. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
FreeScout Landing Page
3

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
OpenSupports Landing Page
4

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
ChatWoot Landing Page
5

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Happi.team Landing Page
6

H

Happi.team

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service