Software Alternatives & Reviews

Service

Customer service issues solved for you, on demand, for free.

Top 4 Open-Source Alternatives to Service

Drift Helpy.io Desk360 Zammad

Summary

The top open-source alternatives to Service are Drift, Helpy.io, and Desk360. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  2. Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions

  3. Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #Customer Support #Customer Service #Customer Experience Management 3 user reviews

  4. 4
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

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