Top 12 Open-Source Alternatives to iTop

The top open-source alternatives to iTop are RackTables, osTicket, and Ralph. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

RackTables Landing Page
1

RackTables

Racktables is a nifty and robust solution for datacenter and server room asset management.
Pricing:
- Open Source
#Monitoring Tools #Log Management #Product Deployment
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Ralph Landing Page
3

Ralph

Ralph is full-featured Asset Management, DCIM and CMDB system for data center and back office.
Pricing:
- Open Source
#Monitoring Tools #Log Management #Product Deployment
phpIPAM Landing Page
4

phpIPAM

phpipam is an open-source web IP address management application (IPAM).
Pricing:
- Open Source
#Monitoring Tools #Log Management #Network & Admin 19 social mentions
Zammad Landing Page
5

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
FreeScout Landing Page
6

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Zabbix Landing Page
7

Zabbix

Track, record, alert and visualize performance and availability of IT resources
Pricing:
- Open Source
- Free
#Monitoring Tools #Performance Monitoring #DevOps Tools 5 social mentions
Helpy.io Landing Page
8

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
openITCOCKPIT Landing Page
9

openITCOCKPIT

openITCOCKPIT is a leading open source monitoring framework based on Naemon (Nagios). In addition it integrates Checkmk and Prometheus. It also offers interfaces to Icinga2, PRTG and opManager to obtain status and performance from them.
Pricing:
- Open Source
- Freemium
- Free Trial
#Monitoring Tools #Log Management #Error Tracking 17 social mentions
OpenSupports Landing Page
10

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Nagios Landing Page
11

Nagios

Complete monitoring and alerting for servers, switches, applications, and services
Pricing:
- Open Source
#Monitoring Tools #Performance Monitoring #Log Management
DiamanteDesk Landing Page
12

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service