Top 7 Open-Source Alternatives to Issuetrak

Product categories

AI Bug Tracking Code Collaboration Crash Reporting Customer Engagement Customer Service Customer Support Development Help Desk Live Chat Project Management Support

Summary

The top open-source alternatives to Issuetrak are osTicket, Zammad, and ChatWoot. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
ChatWoot Landing Page
3

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Gemini Landing Page
4

Gemini

Gemini is a web-based project management platform that supports for issue tracking, bug tracking, test management, help desk.
Pricing:
- Open Source
#Help Desk #Issue Tracking #Project Management
FreeScout Landing Page
5

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Backtrace Landing Page
6

Backtrace

Advanced error tracking & crash management solution for C/C++ applications running in every environment.
Pricing:
- Open Source
#Project Management #Bug Tracking #Crash Reporting 4 social mentions
Bugzilla Landing Page
7

Bugzilla

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System".
Pricing:
- Open Source
#Project Management #Code Collaboration #Development