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Labidesk VS Roby

Compare Labidesk VS Roby and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Edit details

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Roby videos

+ Add

Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

Category Popularity

0-100% (relative to Labidesk and Roby)

Labidesk

Roby

Customer Support
61 61%
Customer Support
39% 39
Help Desk
69 69%
Help Desk
31% 31
Customer Service
70 70%
Customer Service
30% 30
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

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What are some alternatives?

When comparing Labidesk and Roby, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Halp - Slack-first ticketing for internal helpdesk

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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