Software Alternatives, Accelerators & Startups

IncidentMonitor

Service desk software with self-service web portal support.

Some of the top features or benefits of IncidentMonitor are: Comprehensive Feature Set, Scalability, Ease of Customization, Integration Capabilities, User-Friendly Interface, and Solid Customer Support. You can visit the info page to learn more.

IncidentMonitor

IncidentMonitor Alternatives & Competitors

The best IncidentMonitor alternatives based on verified products, community votes, reviews and other factors.

  1. appVuze provides Help Desk software for mobile apps and delivers an easy to integrate in-app support platform.

    /appvuze-alternatives
  2. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    Visit website

    /zendesk-alternatives
  3. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

    Key BoldDesk features:

    Ticketing System Artificial Intelligence Automation Customer Portal

    Try for free paid Free Trial $12.0 / Monthly (For per agent)

    Try for free
  4. Customer Success for the New Enterprise.

    Key Gainsight features:

    Comprehensive Customer Success Platform Integration Capabilities Advanced Analytics Automation Features

    /gainsight-alternatives
  5. The platform for exceptional customer service at scale.

    Key Front features:

    Unified Inbox Collaboration Integrations Automation

    /front-alternatives
  6. Supportbench is a customer service solution that delivers on your promises to customers. .

    Key Supportbench features:

    Customizable Scalability Comprehensive Reporting Multi-channel Support

    /supportbench-alternatives
  7. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  8. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    Key SolarWinds Service Desk features:

    User-Friendly Interface Comprehensive Ticketing System Customization Options Automated Workflows

    /solarwinds-service-desk-alternatives
  9. Help Scout is a simple, straightforward way to provide excellent support.

    Key HelpScout features:

    User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  10. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    Key Salesforce Service Cloud features:

    Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights

    /salesforce-service-cloud-alternatives
  11. Domo: business intelligence, data visualization, dashboards and reporting all together. Simplify your big data and improve your business with Domo's agile and mobile-ready platform.

    Key Domo features:

    Data Integration Real-Time Data User-Friendly Interface Collaboration Tools

    /domo-alternatives
  12. Customer Service & Live Chat.

    Key LiveHelpNow features:

    Comprehensive Suite of Features Customizable Chat Widgets Robust Reporting and Analytics AI and Automation Integration

    /livehelpnow-alternatives
  13. Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

    Key Usetiful features:

    Product Tours Checklists Hotspot beacons Microsurveys

    freemium €29.0 / Monthly

    /usetiful-alternatives
  14. Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

    Key Bitrix24 features:

    Comprehensive Features Free Plan Customizable Integrated Communication Tools

    Open Source freemium $49.0 / Monthly (5 users / 24 GB )

    /bitrix24-alternatives
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