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IncidentMonitor VS LiveHelpNow

Compare IncidentMonitor VS LiveHelpNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

IncidentMonitor logo IncidentMonitor

Service desk software with self-service web portal support

LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat
  • IncidentMonitor Landing page
    Landing page //
    2021-09-12
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10

IncidentMonitor videos

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end user interface IncidentMonitor Service Desk Software

LiveHelpNow videos

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What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Category Popularity

0-100% (relative to IncidentMonitor and LiveHelpNow)

IncidentMonitor

LiveHelpNow

Customer Support
7 7%
Customer Support
93% 93
Help Desk
7 7%
Help Desk
93% 93
Customer Service
29 29%
Customer Service
71% 71
Help Desk And Ticketing
5 5%
Help Desk And Ticketing
95% 95

User comments

Share your experience with using IncidentMonitor and LiveHelpNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare IncidentMonitor and LiveHelpNow

IncidentMonitor Reviews

We have no reviews of IncidentMonitor yet.
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LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.
Source: blog.capterra.com

What are some alternatives?

When comparing IncidentMonitor and LiveHelpNow, you can also consider the following products

appVuze - appVuze provides Help Desk software for mobile apps and delivers an easy to integrate in-app support platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Gainsight - Customer Success for the New Enterprise

Front - The platform for exceptional customer service at scale.

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