Genesys Alternatives [Page 3]

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

8x8 Cloud Contact Center is a VoIP call center solution.

Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.

Try for free freemium

Call center software in the cloud

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Switch is a cloud-based phone system built for Google Apps users.

500 million+ members | Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.

Brings voice and messaging to your web and mobile applications.

Open Source

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

paid

FusionPBX is an open source FreeSWITCH GUI.

Open Source

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nubitalk is an intuitive all-in-one cloud contact center software.

Easy to use Phone System with World-Class Support

paid $14.0 / Monthly