Software Alternatives & Reviews

Ameyo Video Contact Center

Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

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Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen an unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software has features like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

Benefits of Ameyo Video Contact Center-

1- Cost reduction by replacing physical meeting 2- Increase First Call Resolution and NPS 3- Make calls even at low internet bandwidth of 150 Kbps 4- PCI DSS compliant and ISO 27001 & ISO 27018 certified

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Ameyo Video Contact Center Alternatives

The best Ameyo Video Contact Center alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

  2. Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

  3. RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

    freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

  4. Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  5. The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

    paid $30.0 / Monthly

  6. PhoneBurner is a cloud-based​ power dialer to boost sales productivity

  7. Workforce management & optimization for contact centers

  8. Wireless business phone system built for sales and support team.

  9. Switch is a cloud-based phone system built for Google Apps users.

  10. VoIP troubleshooting, customer experience, and network performance management

  11. FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

  12. Voximplant is a software program that allows businesses to automate communications by setting up automatic communication systems in the cloud.

  13. Communication software for your CRM

    paid Free Trial $15.0 / Monthly (Pro Edition)

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Author of Ameyo Video Contact Center's details: | Publisher: SaaSHub
Categories: Communication, Video Chat, Cloud Contact Center Software