Software Alternatives & Reviews

Genesys VS NectarDesk

Compare Genesys VS NectarDesk and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

NectarDesk logo NectarDesk

Call center software in the cloud
  • Genesys Landing page
    Landing page //
    2023-09-13
  • NectarDesk Landing page
    Landing page //
    2023-06-19

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

NectarDesk videos

No NectarDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys and NectarDesk)
Communication
75 75%
25% 25
Enterprise Communication
74 74%
26% 26
Call Center Software
74 74%
26% 26
Business & Commerce
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and NectarDesk

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

NectarDesk Reviews

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What are some alternatives?

When comparing Genesys and NectarDesk, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.